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StewartFluney

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20 years ago

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May 9th, 2006 23:00

Microsoft Security Update for Flash Player (KB913433) failed to install

An automatic update which was downloaded has failed to install.  Information given is Error Code 0x643, Product:  Windows XP, Source:  Microsoft Update, Date:  Tuesday, May 9, 2006, Update:  Security Update for Flash Player (KB913433).
 
I checked and found several enquiries about the same thing.  I tried one of the recommendations; i.e., to download direct but this failed as well with the message "The version of Macromedia Flash you have installed does not match the update you are trying to install".
 
Can you help me to carry through with this download and install it? 
 
I have a Dell Dimension 4100 Desktop computer with Windows XP - Home Edition operating system.
 
Many thanks.
 
                                                   Stewart Fluney
  • esquire

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    Posted May 10th, 2006 00:00

    Are you using Flash Player 6? 
     
     
     
    Try removing your Flash Player and reinstalling the latest version 8 from Adobe:
  • force23

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    Posted May 10th, 2006 01:00

    the same thing happenned to me, i have flash player 8, installed, but installation fails with error code 0x643, any suggestion??? thank you
  • esquire

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    Posted May 10th, 2006 02:00



    @force23 wrote:
    the same thing happenned to me, i have flash player 8, installed, but installation fails with error code 0x643, any suggestion??? thank you


    Probably because at one time you had Flash Player 6 installed and you installed later versions over it.  Please refer to my first reply for solutions.

     

    Message Edited by esquire on 05-10-200612:12 PM

  • ky331

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    Posted May 10th, 2006 16:00

    I believe Esquire is correct in his/her analysis:

    Some machines may have both the current Flash 8.0.24 .... along with a "remnant" of an older flash (in my case, 6.0.79).  Based on the existence of the older version, Windows Update was asserting the need for an update.  But upon trying to run the update, it found the newer version, and so the update "failed".

    To fix this problem, you just have to remove the old remnant:

    on my Win XP SP2 system, I navigated to

    C:\WINDOWS\system32\Macromed\Flash

    and found the two files:

    Flash8a.ocx <===== newer version
    Flash.ocx     <===== older version

    I deleted the older, flash.ocx , to my recylce bin.

    then, when i went to windows update, it said everything was now fine.

    ************

    P.S.  The preceding fix is specifically for Internet Explorer...   If you use an alternate browser (such as FireFox, Mozilla, Netscape or etc.), you may have to try a different procedure... because Firefox uses a plug-in for Flash, while  IE uses an ActiveX control for Flash.

  • esquire

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    Posted May 10th, 2006 23:00

    By the way, if you remove and reinstall Flash Player 8 now, you get Flash8b.ocx installed.
  • 539

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    Posted May 10th, 2006 23:00

    ky331:

    Thanks for your response.  I followed the procedure you mentioned and sent Flash.ocx to the Recycle bin and left Flash8a.ocx intact.  I then went to Windows Update. It is still telling me to install the update 'Security Update for Flash Player (KB913433)' and there is also a yellow shield-shaped icon in the bottom right-hand corner of the Taskbar which represents the above.  How do I get rid of the update and the icon or do I just ignore?  I re-started my computer to effect the deletion of the older Flash version, but it did not eliminate the existence of the security update.

    Many thanks for helping me.

                                                  Stewart Fluney

  • 539

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    Posted May 10th, 2006 23:00

    Esquire:

    Many thanks for your response.  I have removed Flash.ocx and left Flash8a.ocx but Windows Update is still trying to have me install the Microsoft Security Update for Flash Player (KB913433).  As I've replied to KY331 of the Dell Forum, do I just ignore this update request and its accompanying icon in the Taskbar.

    Thanks for any help you can give me.

                                              Stewart Fluney

  • esquire

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    Posted May 10th, 2006 23:00



    @StewartFluney wrote:

    Esquire:

    Many thanks for your response.  I have removed Flash.ocx and left Flash8a.ocx but Windows Update is still trying to have me install the Microsoft Security Update for Flash Player (KB913433).  As I've replied to KY331 of the Dell Forum, do I just ignore this update request and its accompanying icon in the Taskbar.

    Thanks for any help you can give me.

                                              Stewart Fluney




    Did you click on the URLs I posted my first reply?  The instruction from Microsoft is to remove both Flash.ocx and Swflash.ocx.  You can also rid of the security patch in Windows Update - read the article connected by the first URL.

    The alternative is to remove your current Flash Players (old and new) then install the latest version from Adobe.com (now owner of Macromedia) - click on the 2nd URL for instructions.

     

    Message Edited by esquire on 05-11-200610:01 AM

  • 539

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    Posted May 11th, 2006 00:00

    Esquire:

    Thanks for your response.  I was just about to write you to say I had since deleted file Swflash.ocx and all is o:k now.  Sorry I didn't zero in on this before.

    The matter is now complete.  Many thanks for helping me.

                                               Stewart Fluney

  • ky331

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    Posted May 11th, 2006 11:00

    yes, SWflash.ocx  ---- the SW standing for Shock Wave ---- is an even older version of flash.