Help

Start a discussion
UNSOLVED

Suz2174

updated

24 years ago

S

Suz2174

1 Message

0

1936

April 12th, 2003 17:00

msn e-mail

I need your help.  I am unable to log on to my msn e-mail after 5 attempts a message is displayed that there is a possible problem with the service or my internet connection.  I have tried for several weeks to logon to no avail.. I uninstalled msn and installed it again without any luck.  Also I have tried to see my e-mail when the msn messenger screen appears on my computer but it says the page cannot be displayed.  I already have over 100 messages and I am worried that msn will cancel my e-mail account.  Does anybody has a suggestion how I can solve this problem?   I will appreciate very much your help.  thanks 

  • I

    ifandwhen

    1 Message

    171

    0

    Posted April 12th, 2003 18:00

    I have a similar problem. All of the sudden two days ago, I could access my msn e-mail page, but I could not open mail, transfer mail, or compose mail from my home page. I have been able to get messages and send by using the hotmail website, but all the messages I composed before I realized the problem, were sent to my outbox which I cannot acces through hotmail. Has anyone else had any similar problems?
  • N

    ninelives58

    37 Posts

    171

    0

    Posted April 12th, 2003 23:00

    go to help and access the msn technical support online chat.  they are very helpful and should be able to sort out your problem.
  • C

    caribou

    1 Message

    171

    0

    Posted April 20th, 2004 19:00

    Since Sunday, April 18, 2004,I have been unable to access my MSN Mail.  When I click on the envelope to get my mail, I am automatically REDIRECTED to HOTMAIL.  So far, I have not received any technical information from MSN except to update my version of MSN software to MSN 9 or to reinstall my current version of MSN 7.0.  Has anyone else experience this SUDDEN redirection to HOTMAIL. I am running Windows XP on Dell Dimension 8200.

    Message Edited by caribou on 04-20-2004 03:57 PM

  • J

    jwatt

    4446 Posts

    171

    0

    Posted April 20th, 2004 21:00

    caribou,

    While I hadn't heard of that particular problem before, the most common cause of mysterious changes like the one you described is spyware/malware. Download Ad-Aware and SpyBot, install them, and run them, following the instructions and advice in the first link listed below.

    Jim

Dell Support Resources

Latest Solutions

View More