Case closed.

 

Looks like the Check Point Client is unloaded by the Dell Connection Manager, part of Dell Control Point.  Uninstalled the connection manager and voila!  Wasn't working very well anyway...

Thanks for your work on this issue. Now I at least know what is causing my Checkpoint client to shut down.I have verified that Dell  connection manager is causing my issue as well. I don't understand why the Dell connection manager wants to stop services that do NOT belong to it. Very frustrating.

 

I need to use the Verizon Wireless broadband card in my Dell Latitude E6500 to gain Internet access,  then the Checkpoint Secureclient VPN to attach to my network.   Does anyone know of a suitable VZAccess Manager program from verizon that I can use with the Dell so I can connect and VPN  ?  

 

Right now I'm in a Catch 22 situation. I either have wireless broadband, or VPN if directly connected to a network, but I need both Wireless braodband AND VPN at the same time.. 

 

Dell tech support has been very unhelpful in either identifying the initial cause of the problem or providing a solution.  The Checkpoint forums also have quite  afew people with Dell laptops experiencing the same issue, but they were unaware of what was shutting down their VPN Services.

 

Verizon Tech support is not aware of any client that have that will work on the Dell Laptops. they do offer VZAccess clients for HP, Lenovo, Toshiba, etc.. 

 

Any help would be appreciated. 

No problem.  I really guess the DCP has its own VPN with a SecuRemote possibility, but I never manage to make it work.

 

I'm not sure about Verizon and the modem you have.  But if I explain how I get things done maybe it could help.

 

I'm in Rogers in Canada and got a good deal out a Merlin X950D 3G UMTS modem on ebay.  The card is fantastic because it has the Novatel connection manager and drivers built in a integrated mass storage.  The thing is called Mobilink lite and is maybe = to VZAccess.

 

Once the Internet connection is established, I fire up my Securemote client and enter the Key FOB password and voila!  I have both the broadband connection and the VPN.

 

Not sure here why you only have one or the other...  You can't open up your VPN after you got your broadband connection?

I opted for the internal Broadband modem to avoid having a card sticking out of the side of hte laptop to be damaged. unfortunately the only software that apparently works with it is the DCM software from Dell. 

 

I use a dual auth mechanism with a keyfob that generates unique one time passwords each time you connect, and the Checkpoint configuration in DCP doesn't appear to support a feature like that. 

 

the DCM effetively kills the VPN client.  even if I manually restart the Checkpoint services on the laptop I am unable to get into any GUI for it.  the only time the VPN client works properly is if I disable DCM in the startup. once the laptop is up I verify the VPN Client is working then as soon as I click on the DCM icon it kills the Checkpoint client and it's through until I reboot.    :(

AH. Now I get it.  Good thing I did not opt for the internal module.  Honestly, that DCP connection manager looks pretty promising, but in its actual state it's a piece of junk.  Not sure it even supports Wifi yet.

 

Well, if the internal card is from Novatel, probably Mobilink could work outside the DCP.  Otherwise I guess a patch of the connection manager will be most welcome.

 

On another note, the Merlin modem is held on pretty securely in the expresscard slot and the new models are quite slim.  BUT I agree it could get in the way.

OK I finally have a workaround for this issue.

 

PROBLEM: 

----------

In my case I need to use an Internal Verizon Wireless broadband card in my Dell Latitude E6500 Laptop, and Use the Checkpoint Securemote NGX VPN Client software..

The Dell Connection Manager software Forces the Checkpoint VPN services to stop, and does something to the Client so that it no longer works.  

 

GOAL:

------------

Find other software to use for the Wireless Broadband Connection that wil not Interfere with the Checkpoint VPN Client. 

 

 

 

HOW I MADE IT WORK: 

------------------------

Disable / Uninstall the Dell Connection Manager Software

 

Get a PCMCIA Broadband card for your provider (Verizon in my case) 

If you don't have a card, maybe you could go to your local Verizon store(insert your provider here) and see if they will allow you to use a card in the store solely for the purpose of setting up the software. 

 

Download the VZAccess Manager software from the provider for your PCMCIA Card.  In my case I already had a Verizon 595 PCMCIA AirCard to use.  

 

Install the VZAccess Manager Software for the PCMCIA card on the Dell Laptop. Once the software is installed run it, the program will start with a configuration wizard that wants to detect your hardware. 

 

The VZAccess Manager software will ask you to insert your Card at this time, and will NOT go past this point utill it detects a card being inserted.  Once the software detects the card insertion it should progress to the next step showing you the detected Broadband cards in your laptop.  It should show both the Dell 5720 Card and the PCMCIA card you inserted.  Choose the Dell card to be configured. 

 

Once the Dell card has been configured by the VZAccess software your Broadband should work fine with the internal card, you no longer need the PCMCIA card.  and your Checkpoint VPN client will function properly since the VZAccess Software does not interfere with it.

 

SUCCESS !!

Congrats!

 

Alternatively, I've just came accross this in the morning:

http://forum.notebookreview.com/showthread.php?t=307206

Hi,

if you opted for the built-in Mobile Broadband card there might be an easier and less expensive way to get SecureClient/Securemote to work.
The Control Point seems to switch the Secure Client into CLI Mode (which obviously disables the GUI).

You could try to switch it back to GUI mode with:
%programfiles%\CheckPoint\SecuRemote\bin\scc.exe setmode con

(Maybe you need to restart the services first with: %programfiles%\CheckPoint\SecuRemote\bin\scc.exe restartsc )

Hi,

Same problem easy solution.

SOLUTION:

create VPN.cmd file with te following text:

 

@echo off
Echo Wait while services restart...
echo.
net stop sr_service
net stop sr_watchdog
net start sr_service
net start sr_watchdog
c:\progra~1\CheckPoint\SecuRemote\bin\scc.exe setmode con
echo Checkpoint VPN Client now ready for Use

 

APPLICATION:

Run the created VPN.cmd after complete startup of the system.

Run this command after the complete startup of the machine.

Hi,

The solution mentioned does nothing.  The CheckPoint client isn't on the WWAN interface and hence you can't connect to the gateway.

Is there something else you think should happen to allow CheckPoint to use the WWAN interface when configured with ControlPoint Connection Manager?  So far I can only get this to work when using the Wireless Manager and not allowing CCM to take control.

Happy to find out I've missed some vital step, but at this stage the above solution is useless.