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remote man

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21 years ago

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October 7th, 2005 15:00

Remote printing with Windows XP

Have a new 1700 laser printer hooked to desktop in my home.  When remotely accessing another desktop and trying to print to the new 1700 printer in my home it can't see it.  When I had my old HP hooked up there was no problem.  The new 1700 Dell is cabled to the same port (parallel).
 
Anyone know how to remedy this problem? 
  • RoHe

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    Posted October 7th, 2005 15:00

    Have you set the new printer up as 'shared'?

    Ron
  • volcano11

    2 Intern

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    Posted October 7th, 2005 16:00

    Go to Start > Printers & Faxes.  Right click on the printer and select sharing from the drop-down menu.

    Steve

  • 382

    0

    Posted October 7th, 2005 16:00

    I installed the drivers and utilities disk provided with the printer.  I don't recall answering that question during setup? 
     
    Since your reply, I went to "control panel" "printers" and then "properties" to check if shared and can't see where I can change it if it's not shared.  Do I need to re-install or is there a way to check and see if it's shared? 
     
    Thank you for your quick response.
     
    Howard
  • 382

    0

    Posted October 7th, 2005 18:00

    When I right click on the printer there is no shared option offered.  By the way, my old HP printer is the same way, there is no shared option offered when I right click on it and it always worked.

    Thanks, Howard

  • volcano11

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    Posted October 7th, 2005 19:00

    Are you logged on as an Administrator?

    Steve

  • Fixit_Sam

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    Posted October 7th, 2005 19:00

    Hi,

    Go to Control Panel and select "Classic View". Dbl click "Network Connections" and right click "Local Area Connection" and select "Properties". Check if "File and Printer sharing" is enabled.

    Sam.

  • jmwills

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    Posted October 8th, 2005 10:00

    Can you actually connect to the machine remotely?  Forget the printer for the moment.
  • 382

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    Posted October 9th, 2005 14:00

    Yes I can connect remotely, to other computers that is.  I can't connect from a remote computer to my desktop because I'm not using XP Pro.  But that's never been a problem.
     
      It's been suggested by a friend that it's all about the remote software.  When remote connection is started it usually recognizes all printers hooked to the local computer but is not seeing the new Dell yet?  If this is true how do I get remote connection software to see the printer?  I've restarted, etc.
     
    Thanks,
     
    Howard
     
     
  • jmwills

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    Posted October 10th, 2005 05:00

    What OS is involved?
  • 77

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    Posted October 10th, 2005 05:00

    The remotes I'm connecting to are using XP Pro.  I'm using Windows 98, but again, that has not been a problem in the past.  Although, in the morning I'm going to attach the printer to my laptop which uses XP Home edition to see if that makes a difference.
     
    Thanks,  Howard