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DOLL T.

updated

19 years ago

DT

DOLL T.

2 Posts

0

14459

June 25th, 2007 18:00

RUNTIME LIBRARY ERROR AOL

I have the same problem...cannot log onto AOL.  The sign on screen comes up  but then an error window appears on top of it.  Microsoft Visual C++ Runtime Library.  Program:C:\Program Files\ AOL 9.0\waol.exe    This application has requested the Runtime to terminate it in an unusual way.  Please contact the application's support team for more information.  I did maintainence, uninstalled and reinstalled from an old and then a new disk from AOL, worked with Techs from AOL.  restarted my computer many times, (E510 Dell Dimension XPMedia Center) and back to the same error message.  I have been reading the posted messages.  Was the problem ever solved?  Is going  back to 8.0 the answer?  Thanks in advance for your help, I learn a great deal just by reading what you all send.
DOLL T.
  • 389

    0

    Posted June 29th, 2007 04:00

    DOLL T. Read This, There is a Hotfix for this issue from Microsoft....


    RESOLUTION
    A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

    To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:


    http://support.microsoft.com/kb/884538


    You receive a "This application has requested the Runtime to terminate it in an unusual way" error message when you run a custom Microsoft Visual C++ 6.0 program in Windows XP. Good Luck







    Dell Dimension E520
    XP Home Edition SP2
    512 MB RAM
    80 Gig Seagate Barracuda Hard Drive
    Hitachi CD/RW/DVD Combo
    Intel Pentium D CPU 2.80GHz X2 (Duo)
    SigmaTel High Definition Audio
    Philips 19" Wide Screen Monitor
    Firefox 2.0.0.4 Browser
    IE7
  • DOLL T.

    2 Posts

    389

    0

    Posted June 29th, 2007 14:00

    Soldier of Fortune:
    Thank you for your quick response to my problem.
    I am able to read my  AOL mail by logging on to Internet Explorer and I am able to use my computer for everything else.  The AOL sign on screen, at the moment, is the only part that does not work.
    This weekend I will research the information that you have sent. If/when the problem is resolved I will send you an e-mail.
    Thank you again