UNSOLVED

Ken Butler

updated

23 years ago

KB

Ken Butler

109 Posts

0

2921

May 18th, 2004 18:00

Sell support 2 software

I have a Dim 8300, XP Home.  The Dell support software continually wants to go online but my firewall asks and I say no.  Why does this software continue to attempt to go online on its own?

 

Ken Butler

  • ceri sheeran

    2 Intern

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    1712 Posts

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    Posted May 18th, 2004 19:00

    The support software could be try to connect to Dell to check for updates to your O/S and drivers.

    hth

    Ceri

  • JRosenfeld

    2 Intern

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    4383 Posts

    155

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    Posted May 18th, 2004 20:00

    More likely Alerts.
  • Denny Denham

    2 Intern

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    18798 Posts

    155

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    Posted May 18th, 2004 20:00

    Ken Butler,

    You will find that if you uninstall Dell Support in Add/Remove Programs the problem will disappear (and it is highly doubtful that you will miss the presence of the program).

  • Ken Butler

    109 Posts

    155

    0

    Posted May 19th, 2004 01:00

    Thanks Denny:

    I've not found a use for it up to now - after nearly a year.  I think I will uninstall it.  It is sort of a nuisance.

     

    Ken Butler