‎shut down problem- will not shut down | DELL Technologies

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bobby0073

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23 years ago

bobby0073

12 Posts

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9731

March 22nd, 2004 03:00

shut down problem- will not shut down

When I attempt to shut the computer off I receive the following message.

"A problem has been detected and windows has been shut down to prevent damage to your computer"

The computer does not shut off so I turn it off by switching off the power.

Also included in the message, "***STOP: 0X0000007E [0XC0000005, 0XF8898941, 0XF896F9C0, 0XF896F6C0]

*** KBDC7ASS.SYS-ADDRESS F8898941 BASE AT F8898000, DATESTAMP 3D6DDAD3

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BBlackie
426 Posts
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0
Posted March 22nd, 2004 03:00
See if this pertains to your problem:

http://www.jsiinc.com/SUBM/tip6100/rh6111.htm
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supacool
33 Posts
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Posted March 23rd, 2004 03:00
There could be multiple reasons for this to happen. I have seen it when a power supply is about to die, or it could be a fan is about to die, or it could be that a process is hanging, and could possibly damage windows. There are several things tha could be going on. That is a very general error, and quite common too.
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BBlackie
426 Posts
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Posted March 23rd, 2004 04:00
You may be right, but the error message seems to point to kbdclass.sys, which I believe that the OP inadvertently misspelled.