UNSOLVED

Smith1963

updated

19 years ago

S

Smith1963

12 Posts

0

17995

July 12th, 2007 21:00

Streaming video problems

I have been experiencing buffering problems on my Dimension 2400. When I first bought the box it worked fine for my needs. I use it for work and the internet. I watch lots of streaming videio from webinars to media streams ect.
Several months ago I started having problems with the media buffering almost without fail. I checked my ISP connection which is an entry level business circuit. I am consistantlty getting 756k and above and appear to have good headroom based on the test I ran.
So I upgraded my Ram from 512 to 1.256g. I also purchased a Radeon 9250 256meg video card. I just installed both a day or so ago and expected the problem to go away. Didn't happen. Same problem. I didn't see any performance improvements in general. I run a registry fix quite often and use spyware scans.
Can anyone offer any suggestions?
Thanks in advance!
  • fireberd

    11 Legend

    •

    33399 Posts

    •

    112848 Points

    1204

    0

    Posted July 13th, 2007 12:00

    Your local data link between you and your ISP is only one small part of the overall connection.  Your ISP link may be running at it's stated speed, however, there is the remote server where you are getting the videos and those server's capacity, the remote server's link to the internet and how busy it is, the "cloud" internet links between that remote server and your ISP and finally your ISP's link to you. Many areas that can cause problems, buffering, dropouts, slowdowns, etc. And because of the inconsistency in connections, you can connect and have problems, disconnect from that site, reaccess that site and it will work fine. 
     
    I have one Internet radio station (streaming audio) site that I access.  They only have Quicktime and for some reason the site will stop and the QT program must reconnect every 18 minutes.  They know about the issue but don't know how to resolve it.   
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • Smith1963

    12 Posts

    1204

    0

    Posted July 13th, 2007 13:00

    Thanks for the info. The thing is, I also have a old Dell Inspirion 2500  laptop over the same connection. It works fine. As well I have a generic 486 box that works fine. That has lead me to believe the issue is not a network but a config issue with the 2400. Also the fact that the 2400 worked fine out of the box until I accepted soem of the recommended upgrades.
     
    The site my daughter wants to watch video from is Noggin.com.
     
    I am so frustrated with this issue.
     
    Thanks again.
  • 1203

    0

    Posted July 13th, 2007 14:00

    No problem. Let me know if it works.  :smileyvery-happy:
     
    What version windows are you using?
  • Smith1963

    12 Posts

    1203

    0

    Posted July 13th, 2007 14:00

    XP Pro
  • 1203

    0

    Posted July 13th, 2007 14:00

    What media player do you use to view the streaming video?  
    If it is windows media player---What version is it? 
     
     
    Have you checked microsoft for updates for it?  
    Reset the the "performance"  options in media player to "default".   Restart windows, connect to noggin and see if any of that helps. Good luck.
     
     
    -------------------------------------------------------------------------------
    -------------------------------------------------------------------------------
    XPS 200 Duo Core 930 3.0ghz
    Windows XP Media Center SP2
    3 GB PC-4200 533mhz
    250 GB Western Digital 7200 rpm
    Visiontek X1300 Pro sff 256mb
    Creative Labs Sound Blaster Live! 24bit external (usb)
    Slimline 8X (DVD+/-RW) w/double layer write capability
    19in Dell flat panel lcd
    2.1 Dell Surround Sound

    E521 AMD X2 3600+ (1.9 ghz. 512x2)
    Windows XP Home Edition SP2
    3GB 667mhz
    80GB 7200rpm
    ATI X1300 Pro
    16x DVD-Rom
    20.1in Dell e207fp (DVI)
    19in Dell e197fp (VGA)
    5.1 Dell Surround Sound
    -------------------------------------------------------------------------------
    -------------------------------------------------------------------------------
  • Smith1963

    12 Posts

    1203

    0

    Posted July 13th, 2007 14:00

    Thanks for the response. I am using Windows Media Player version 11
     
    I will try your suggestion now.
     
    Thanks,
     
    Mark
  • Smith1963

    12 Posts

    430

    0

    Posted July 13th, 2007 15:00

    IE version 7. I have had this box for about three years now. I plan on buying a new one this fall for my den. One of the dual processor E Media Dells.
     
    I did install the software that came with the card and then I went to ATI's site and downloaded the files they recommended. Absolutely no change in the performance.
  • 430

    0

    Posted July 13th, 2007 15:00

    In "control panel" try resetting all of your "internet options" to "default". Even the "advanced options"
     
    Also in "control panel" check your "sound and audio setting" making sure to reset them to "default".
     
    After that check the  "hardware acceleration" slider in "sound and audio advanced settings". Set it to
     
    basic or standard.
     
    In the RUN box type  prefetch.  Delete all files in this folder. Empty recycle bin.  Restart.  Open your
     
    browser and try again.
     
    These little problems are so frustrating. It is usually one simple little setting or something throwing
     
    the whole thing out of whack.
     
    Let me know.......
  • Smith1963

    12 Posts

    1204

    0

    Posted July 13th, 2007 15:00

    Well I did what you suggested and I also downloaded another spyware program and ran it. Which did find some adware cookie trackers. Still freezing up and buffering like crazy.
     
    Man this is frustrating. Thanks so much for your help.
     
     
  • 1204

    0

    Posted July 13th, 2007 15:00

    I'm glad you did not say windows ME!  I would have said that is your problem for sure.  :smileywink:
     
    How long have you owned that beast?
     
    What driver did you use for the video card?  Usually the ones shipped on the cd's are old.
     
     
    This is the one I would use.
     
     
     
    This should be a link to network drivers and BIOS revisions for your system.