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cotiem

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10 years ago

C

cotiem

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January 29th, 2017 17:00

Trying for clean install win 10 and operation system not found

Hi, I have an Inspiron 7737 laptop, I've been struggling for a long time with Win 10 upgrade and now I've done it.  I can't claim to be anything but a novice.

The upgrade didn't work, constantly got hung up at 82% or so and gave error 0x80004005.  Tried over and over.

So, I decided, let's do the clean install.

Created boot USB from Windows Media Player, created DVD also.

Yes, the USB drive is FAT32 file system.

Changed boot order in UEFI with USB at top of list.  Disabled secure boot.

Repeatedly tried to boot from USB, never worked.

So, changed to Legacy in boot menu based on some comments online, this is where I really did it.

Now, when turning on computer I get "Operation System not Found".  When I hit F2, return, it just goes back to the Operation System not Found.  When I hit F12, it does nothing. 

I have tried to restart several times using the USB, nothing different.  Tried DVD, no better.  Tried in every USB port.  Tried with both DVD and USB connected, nothing.

The computer just won't read from the USB drive.  How can I get it to read from the USB or DVD to install Win 10?

Marc

  • Saltgrass

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    Posted January 30th, 2017 15:00

    So, you used the Media Creation tool to create the USB drive?  Do you have a license for Win 10?

    The USB drive should boot on a UEFI system, if the OS is x64 and the drive is inserted prior to booting or restarting.  The UEFI version of the drive should show in the F12 boot device menu.  The flash drive can be removed during the first reboot during an upgrade or install, and in some circumstances actually helps.