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bschoep

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19 years ago

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bschoep

22 Posts

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January 14th, 2006 14:00

User Accounts

When I try to access user accounts, I can't.  I am able to go to Control Panel, but I cannot click on the User Accounts button.  I have also tried clicking the icon at the top of the start bar, but I cannot open the page.  If I click on something else, like Appearance and Themes in Control Panel, that opens, but User Accounts will not.  What can I do?
  • RoadiJeff

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    Posted January 15th, 2006 13:00

    Are you signed on with an account that has system administrator privileges?
  • bschoep

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    Posted January 15th, 2006 15:00

    Yes I am.  Both accounts have administrator privileges, and on both I am unable to open the user account page
  • bschoep

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    Posted February 4th, 2006 12:00

    Does anyone have any suggestions?  I am not able to delete an account, change a picture, or just open the window.

  • maxd

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    Posted February 4th, 2006 17:00

    A more direct route (that also may not work), from Start|Run:

    control passwords

  • maxd

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    Posted February 4th, 2006 18:00

    That may be a clue to your problem, the fact that it won't run the command. Try a few others.

    control passwords2

    services.msc

    I'm logging off so someone else may jump in with *the* answer.

  • bschoep

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    Posted February 4th, 2006 18:00

    I can open the services.msc, but after that I don't know what to do.  I looked for familiar words, but nothing looked like it could be related to control panel or user accounts.  The control passwords2 just closes the box again.
  • bschoep

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    Posted February 4th, 2006 18:00

    When I try it (assuming you mean to type it the way you wrote), and click OK, it just shuts the box down.  I've tried browsing for something, but I dont really know where to look.
  • maxd

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    Posted February 4th, 2006 23:00

    Don't worry about services(.msc). I was just seeing what would run. It appears as if the problem is limited to user accounts only. That said, try these things in order til you get success.

    from Start|Run, enter this command:

    nusrmgr.cpl

    If that flashes too go that file (find it in System32 folder), right-click on it and choose "Open with Control Panel"

    If Users Account doesn't open still, right-click the nusrmgr.cpl file again, select "Rename" and call the file nusrmgr.cpl.old

    Restart computer (this may not be necessary) and attempt to access UAccounts via the control panel. If no go, run an updated virus scan and post back. Talk to you tomorrow.

  • bschoep

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    Posted February 5th, 2006 15:00

    So I did all that and nothing works.  I used an up to date virus scanner, and there are no viruses or anything. 
     
    When I click on the icon, the tower makes a sound like it is trying to start, and the hourglass shows up for a second, but then it stops.

    Message Edited by bschoep on 02-05-2006 12:18 PM

  • maxd

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    Posted February 7th, 2006 01:00

    Message Edited by maxd on 02-06-2006 10:13 PM