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Wade-T

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17 years ago

WT

Wade-T

12 Posts

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2826

September 2nd, 2009 09:00

Windows 7 Upgrade

Hi, i purchased a inspiron 1545 laptop from currys around about mid april.  They told me i would get a free upgrade but when i enter my service tag into the Dell win 7 upgrade site it says it is not eligable. i have checked everywhere and it is! please help i really need 2 make sure i get this upgrade

 

Many Thanks

Wade Tomkiss

  • Davet50

    6 Operator

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    14442 Posts

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    Posted September 2nd, 2009 12:00

    You must Register your system on the Dell web site as you did not buy direct from Dell. It can then take a minimum of 3-5 business days for the system to process the registration. Untill you register which also transfers ownership it will come up as ineligable

  • Wade-T

    12 Posts

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    Posted September 2nd, 2009 10:00

    oh i am so sorry. i meant about mid august. they assured me i was eligable. one again sorry. do you know what could be wrong??:emotion-6:

  • lymanjt

    10 Posts

    385

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    Posted September 2nd, 2009 10:00

    What version of Vista are you currently running?

  • Mary G

    6 Operator

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    20095 Posts

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    Posted September 2nd, 2009 10:00

    You must buy an eligible computers from Dell or an approved retailer on or after July 26th to get a free upgrade. You will not be eligible since you bought well before that. You will need to but the upgrade yourself.

  • RobinBredin

    6 Operator

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    3717 Posts

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    Posted September 2nd, 2009 12:00

    Hi Wade-T, There is 2 journal HERE and HERE. In short if you bought in August from currys, then you will get the upgrade disk.

  • Wade-T

    12 Posts

    385

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    Posted September 2nd, 2009 15:00

    thankyou Davet50. i have now registerd the product. :emotion-4: i apologise 4 my nievaty lol