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scarpent01
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July 21st, 2013 18:00
Windows 8 update and activation
I just bought a Dell Ultrabook with Windows 8 preinstalled.
When I try to update windows with the 27 updates that are available, it downloads and install the updates. When it restarts and says configuring updates, it gets to 23% and says Failure configuring windows updates, reverting changes....
I have tried the update trouble shooter, but no luck.
Also, it now comes up with a screen that says I need to activate windows, but when I go to set up to activate it says Windows can not be activated right now, try activating windows later.
I have tried to refresh and reset the computer, but both of those run into "There was a problem refreshing your PC".
Any suggestions??
Thanks,
Dell-Zohaib R
4 Apprentice
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953 Posts
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Posted July 22nd, 2013 05:00
Hi scarpent01,
In this situation the first thing that we suggest is to contact Microsoft and attempt activation. Click the below mentioned hyperlink to find steps on how to contact a Microsoft Product Activation Center by telephone:
How to contact a Microsoft Product Activation Center by telephone
Check if you are able to install the updates after activation. If you face any difficulty in activating Windows 8 over the phone, please feel free to reply to this thread.