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norby500

updated

20 years ago

N

norby500

7 Posts

0

1532

June 27th, 2006 17:00

windows xp problem

Hi, i have a dell 8600, i have had it for a year with it running windows xp home ediiton. It wouldn't boot up and now i am stuck without it working. it came with no kind of windows xp restoration cd....any idea's as i am ashamed with the dell support!
  • St0N3y

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    Posted June 27th, 2006 17:00

    What is the error that your getting? is your os going to blue screen when u log on windows?
    Are you getting a error before the os boot screen?
  • St0N3y

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    Posted June 27th, 2006 18:00

    reboot and hold F8 start your computer with safe mode with networking, then well work from there, if you cant boot up in safe mode then i would suggest reinstalling windows, if u dont have a windows disk then your right where i am.
  • norby500

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    Posted June 27th, 2006 18:00

    yeah tried it, doesn't work! i don't have the xp home edition cd because dell never sent me it! know the feeling mate, terrible! what advice have you being given>
  • norby500

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    Posted June 27th, 2006 18:00

    it loads up past the bios screen, then loads the windows xp loading screen then it goes to boot onto the welcome blue screen but it goes black and doesn't load, just stays black! i need some kind of support! i have windows xp home with legit serial on my laptop, quite dissapointed i can't use it.
  • Errol Eid

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    Posted June 27th, 2006 20:00

    What do you want to do? Do you want to format your hard drive and reinstall XP? Maybe I can give you a hand. it is true that Dell doesn't provide the cds but you can request for those from the Hardware warranty support. They can also give you some good suggestions aside from using the cd.
  • amygiac

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    Posted June 27th, 2006 20:00

    Have you tried using CTRL+F11 and doing s system restore?  When I ordered my Dell, I was unaware that they didn't send the CDs out anymore.....
  • amygiac

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    Posted June 27th, 2006 23:00

    I would try doing the system restore.  As far as reformatting, I'm not sure, but I'm sure that someone on here can tell you how to do it. 
  • norby500

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    Posted June 27th, 2006 23:00

    well i was unaware and i am disgusted to be honest, i am going to repair and sell it! i want to reformat it and get it running again, how can i go about this?
  • norby500

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    Posted June 28th, 2006 01:00

    ok what i am trying to say is, my laptop boots up to the loading screen then it dies, i cannot access windows one bit, i want a complete reformat. i know how to reformat, just need a method or someone to sell me a copy of windows xxp and the drivers cd's so i cna get it all running again!