http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&l=en&s=gen&dn=TT1089352   Click on this link and scroll down to #5a for instrucitons on how to restore system to ship date, if you have the Symantec Restore Utility Program

http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=199162    How to obtain an operational window xp cd link