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FrankFarina
14 Posts
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7691
March 5th, 2007 06:00
XP - "Windows Installer - Preparing To Install"
I've had my Dimension E521 for a couple of months, now I'm starting to get the above message when I'm repyling to an email or when I want to send an email, now it does it when I open a desk tp icon, what do i do???????????
thanks for yoyr help,FF
390
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Posted March 5th, 2007 16:00
I have had a look in All Programms>Start Up and I have the following:Adobe Reader Speed LauncherLogitech desktop MessengerOneNote 2007 Screen Clipper & LauncherIf I delete these will it fix the problem or create other problems??Thanks for your help,FF.390
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Posted March 5th, 2007 17:00
Does it say what it wants to install?
If this just started, do a System Restore to latest date available when it was ok.
click start>help&support
click "undo changes..."
Follow prompts and pick latest date available before this problem started. Personal files will be ok, but any XP updates or other software originally installed after the date used for the restore will have to be reinstalled.
If that doesn't help, search these forums. Someone else posted similar problem in last week or 2. If I remember correctly, the fix required editing the registry. That's something to be done with knowledge and caution because a mistake editing the registry can make your system unusable.
Ron
390
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Posted March 5th, 2007 18:00
Try the System Restore, as I suggested in my previous post.
Ron
390
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Posted March 5th, 2007 18:00
No, it never says what it wants to install, a dialogue box comes up saying:-"Windows Installer" "Preparing To Install"I'm not competent enough to muck around with registry keys, I will try a forum search for more info.FF
bobh621
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553 Posts
390
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Posted March 5th, 2007 12:00