Hi Jpoyser,yes, Please make sure nla is turned off. computer-properties-remote desktop- use the option " allow users running any version of rdp" Thank you!

What is "nla"? My remote setting is correct but i still get msg " pocketcloud is unacle to connect to the server."

This error occurs normally when your device could reach the ipaddress/port of the machine. May be below reasons

1. You may be in a external wireless n/w or 3G and trying to access your secured n/w. Try pinging to this IP address from your device.
2. Port you are trying to connect may different than the rdp listening port.

You can run the PocketCloud diagnostics in the server to detect any server configuration issue. Launch diagnostics from PocketCloud tray icon

Having the same problem

I am using an Ipad for remote access. This works when I an at home using the same router and modem. When I leave and try to remote access in from wifi or a hot spot I get the error message cannot contact server. Need help here. Want to use this app that I paid for.

on your windows machine, please update the remote desktop settings. (my computer-right click-properties-remote tab)Please make sure you use the option " allow computers running any version of remote desktop to connect"
"

Ipad connection problem, could not connect to server

Hi, I need help! I cannot connect to My server. I have tried everything but it doesn't work. Is there something I have to download to My iPad so it can work or is there settings! Help me

apparently the only way to get to my pc is through the company VPN...does that negate your application then?

and i can log into gmail on both devices using standard browser...

 Originally Posted by Suchitha 

on your windows machine, please update the remote desktop settings. (my computer-right click-properties-remote tab)Please make sure you use the option " allow computers running any version of remote desktop to connect"
"

Still doesn't fix the issue for me. I still can't connect via 3g from my iPad.

I cannot ping my PC from the ipad...