UNSOLVED

mariko57

updated

11 months ago

M

mariko57

1 Rookie

87 Posts

0

69

October 4th, 2025 12:05

Replacing memory module for XPS 8390

Current set-up: 4 8GB memory sticks (32GB total).

Various tests (including memtest86) indicate memory problem.

1) For compatibility reasons, do I need to replace all 4 sticks? If not, how do I determine what brands would work if I replace just a pair?

2) In the  manual, the memory configuration "matrix" shows that for 32 GB, you need 4 8GB sticks. Does this mean getting two 16 GB sticks wouldn't work? In other words, is this "matrix" in the manual required placement, or suggested placement?

Thank you.

Dell XPS 8390
Windows 11

  • mariko57

    1 Rookie

    87 Posts

    0

    0

    Posted October 4th, 2025 12:33

    Typo above: It's an XPS 8930. Sorry for any confusion.

  • redxps630

    11 Legend

    16321 Posts

    82859 Points

    0

    0

    Posted October 4th, 2025 14:03

    Dell oem ram for 8930

    Memory Dual In-Line Memory 4GB, 2666, 1RX16, 8G, DDR4, NU

    4GB (1X4GB) DDR4 non-ECC Memory
    Memory RAM module (DIMM), 4GB, 2133, 1RX8, 4G, DDR4, NU

    4GB (1x4G) 2133MHz DDR4 Memory
    Memory RAM module (DIMM), 4GB, 2400, DDR4, 4G, BCC, UD, S

    4GB (1x4GB) 2400MHz DDR4 Memory BCC
    Memory RAM module (DIMM), 8GB, 2400, 1RX8, 8G, DDR4, NU

    16GB (2x8GB) 2133MHz DDR4 Non-ECC
    Memory RAM module (DIMM), 8GB, 2400, DDR4, 4G, BCC, UD, S

    DIMM, 16G, 2X8, 2400, BCC, UD, S
    Memory RAM module (DIMM), 8GB, 2666, 1RX8, 8G, DDR4, NU

    16GB (2x8GB) DDR4 2666MHz UDIM M Non-ECC
    Memory RAM module (DIMM), 16GB, 2666, 2RX8, 8G, DDR4, NU

    DIMM, 64GB, 4X16G, 2667, UD, NE
  • redxps630

    11 Legend

    16321 Posts

    82859 Points

    0

    0

    Posted October 4th, 2025 14:07

    Any matched pair of ddr4 2400 non ecc for desktop only should work.  2x16 should work.



  • mariko57

    1 Rookie

    87 Posts

    0

    0

    Posted October 4th, 2025 14:59

    Thank  you for your reply though I don't understand the chart. I did pull a pair of sticks and now the memory diagnostic test no longer indicates a hardware problem. 

    The pair that I pulled are each Hynix 8 gb 1Rx8 PC4-2666v-UA2-11.

    You are saying I can just replace this pair?

  • redxps630

    11 Legend

    16321 Posts

    82859 Points

    0

    0

    Posted October 5th, 2025 01:18

    If you pull the other good pair and reinstall the ”bad pair“ do you get the hw problem?

    if yes pull one of the ram from the ”bad pair“ to test.  
    if both gave problem then replace just that pair