btsmerch

updated

3 years ago

Closed

B

btsmerch

1 Rookie

1 Message

0

496

March 8th, 2023 01:00

XPS 8930, problem with the BIOS 1.1.27

Thanks for the Christmas gift, Dell. The BIOS update you sent me, XPS8930_1.1.27.exe, bricked my XPS 8930.

  • Brad L (retired)

    11 Legend

    2651 Posts

    242

    0

    Posted May 10th, 2023 16:00

    If anyone is still having issues,  use BIOS recovery using these steps:


    1. Restart the computer.
    2. Press and hold the CTRL + ESC key on the keyboard until keyboard backlight lights up. (Release the CTRL + ESC key on the keyboard when keyboard backlight lights up.)
    Note: Computers that do not have a backlit keyboard, observe the Caps lock key light instead.
    1. On the BIOS Recovery screen, select Reset NVRAM (if available) and press the Enter key. Select Disabled and press the Enter key to save the current BIOS settings.
    Note: If Reset NVRAM is not available, go to step 4.
    1. Select Recover BIOS and press the Enter key to start the recovery process.
    NOTE:
    • Your Dell computer may restart a few times during the process of BIOS recovery.
    • Depending on unit BIOS, the choice of Recover BIOS or Load BIOS Defaults changes.

    The CTRL + ESC key combination can be used to trigger BIOS recovery on computers where an external keyboard is the primary input. This applies to Dell desktops, all-in-one computers, and laptops. Link to KB article covering this is here.

     

    In case the system cannot be recovered continue to follow the linked KB article and look at the steps for how to recover the BIOS with a USB drive. 

     

    If you do have to recover the bios using a USB drive, BIOS 1.1.26 can be downloaded here

    After the system has been recovered, as of this post, the latest BIOS is 1.1.28 which can be found here

     

    JOcean pretty much covered this with links provided, but just adding here in case. 


    Brad L (retired)

    Is Pro Tip
  • JOcean

    11 Legend

    12621 Posts

    69453 Points

    370

    0

    Posted March 8th, 2023 07:00

    This forum thread and this post at Arstechnica has some interesting information for you.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

    Is Good Troubleshooting