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lrellis

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5 years ago

L

lrellis

15 Posts

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859

September 23rd, 2021 16:00

XPS 8930, shutting down randomly

I have a 3 year old 8930

The first symptom I had, was that it would be turned on in the morning when I woke up. I do not have this function turned on.

It then progressed to shutting down randomly when I was using it.

I have replaced the power supply, the mother board and the hard drive with a new version of windows 10.

I have ran the F12 diagnoIstic and when it runs it passes.  It does just shut down in the middle of the diagnostics sometimes however. 

The shutdown during diagnostics just occurred, I pulled the wireless card off the mobo this time, and the problem stopped.

I am not an expert by any means but I cannot find anything  in the windows logs showing an issue with the wireless.

Could the daughter card be the cause of the shutdown?

 

  • lrellis

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    Posted September 23rd, 2021 16:00

    Chris,

    The computer just did a shutdown again.

    It looks like it is not the wireless daughter board.

  • RoHe

    12 Elder

    45230 Posts

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    Posted September 24th, 2021 11:00

    Did you look in Windows Event Viewer for any errors logged around the time of the crash?