
UNSOLVED
UPDATE BIOS ERROR
Hello, we are having issues with a Dell XPS 13'' 9350. We updated the BIOS to the latest version (1.10) as suggested by the official application. When we try to restart the computer it will not start and it will flash three white and orange leds. We followed the procedure to restore the firmware via USB pendrive downloading all the versions from 1.10 to 1.05 but it gives us an errore saying "Upgrade firmware failed". The BIOS restore utility starts but when we try to restore or reset to the default factory settings the problem persists. Please let know as soon as possible how to solve the issue.
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puahone
1 Message
867
1
Posted September 5th, 2019 17:00
I was getting ready to update the BIOS on my xps 13 9380 after reading the instructions and then I saw your post. Obviously I will not be doing it thanks to hearing your result. I too am waiting for a correction.