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Karengb

updated

8 years ago

K

Karengb

1 Message

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2863

January 15th, 2019 14:00

XPS 13 9365 Multiple motherboard replacements / failures

Hi everyone!

I purchased this laptop on 2/28/17, in 2018 the motherboard was replaced 3 times, and the 4th time the computer stopped working, Dell issued me a refurbished replacement laptop.

 

Again the laptop had issues, sent it to Dell and it was returned with a document stating the motherboard was replaced yet again. Took it out of the box, tried to turn it on and it still isn't working! Completely unresponsive!

 

Has anyone else been dealing with this issue??