UNSOLVED
Aurora R13, error 41 (63), Kernel-Power
Hi Guys! I bought a new computer month ago: Alienware Aurora R13 Gaming desktop
My compyter has reboosted 6 times for in the last week! Please help.
Critical error: 41 (63), Kernel-Power:
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| - | EventData |
| BugcheckCode | 278 |
| BugcheckParameter1 | 0xffff96819c0be010 |
| BugcheckParameter2 | 0xfffff8006f18e0c0 |
| BugcheckParameter3 | 0xffffffffc000009a |
| BugcheckParameter4 | 0x4 |
| SleepInProgress | 0 |
| PowerButtonTimestamp | 0 |
| BootAppStatus | 0 |
| Checkpoint | 38 |
| ConnectedStandbyInProgress | false |
| SystemSleepTransitionsToOn | 4 |
| CsEntryScenarioInstanceId | 23 |
| BugcheckInfoFromEFI | false |
| CheckpointStatus | 0 |
| CsEntryScenarioInstanceIdV2 | 23 |
| LongPowerButtonPressDetected | false |
JohnnyRamone
1 Rookie
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118 Posts
1453
0
Posted March 27th, 2022 02:00
Try to disable Windows fast boot in the energy options. You wont need it anyway with such a fast system.
chester1309
1 Message
1269
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Posted April 14th, 2022 21:00
i have been having this same problem since October, hasnt managed to get fixed. your post gives me hope. what audio device did you disable?
My device manager:>Audio inputs and outputs
Dell S2721NX
Headphones Alienware Game
Headset Earphone Alienware Chat
Headset Microphone Alienware Chat
Microphone Realtek R Audio
Speakers/ Headphones Realtek R Audio
>Sound, video, and game controllers
Alienware Chat
Alienware Game
Intel Display Audio
NVIDIA High Def Audio
NVIDIA Virtual Audio Device
Realtek R Audio
F34R
2 Intern
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436 Posts
1478
0
Posted March 26th, 2022 14:00
Look at the WHEA errors. Also, what BIOS are you on?