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riteoushamma
1 Rookie
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8 Posts
1
10568
July 17th, 2022 20:00
AWCC OC Controls incompatible with Virtual Machine Platform
This is what I see when I am trying to look at my OC/Monitor settings/feature for CPU/GPU/Memory. I've seemingly tried everything. Everything was working fine yesterday, today I open AWCC and ONLY see the GPU monitor/OC feature, so I uninstall AWCC entirely, reinstall it, and this is what I have been running into ever since. I have updated BIOS, uninstalled/reinstalled AWCC, installed the AW OC controls software, etc. Running out of proposed solutions here. Anything helps, thanks!
5292
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Posted August 30th, 2022 16:00
This actually has to do with Windows Security > Device security > Memory integrity setting. After a Microsoft update, Windows security prompted me to turn Memory integrity on, when I did, I got the error messages in AWCC. So, I went and turned it off, and everything was back to normal. This is the real cause. I haven't messed with anything else as the "Solution" discusses. Hope this helps!
6458
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Posted July 17th, 2022 21:00
Is overclocking enabled or disabled in BIOS?
I understood that to use OC in AWCC you needed to have OC disabled in the BIOS
6446
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Posted July 18th, 2022 05:00
I went and checked and it was enabled, so I disabled it. Unfortunately the problem persists. I did update the bios right before this problem occurred yesterday, so I suspect that might have something to do with it.
6441
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Posted July 18th, 2022 06:00
I you installed the new version (5.5.8) or you think it got updated You can complain here ( add the computer model number)
https://www.dell.com/community/Alienware-Desktops/AWCC-5-5-8-0-posted/m-p/8236381#M60592
I had those symptoms I also tried to uninstall, re-install. Took me 4 hours to get out of that.
6438
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Posted July 18th, 2022 07:00
What was the right fix you did? Is it in that thread you linked to?
6403
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Posted July 20th, 2022 03:00
I'm upgraded yesterday and I'm having the same issue too. No idea how to fix it
6320
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Posted July 22nd, 2022 21:00
I believe this may be a solution for you:
Windows Key + R
type optionalfeatures.exe
scroll down to Virtual Machine Platform -- uncheck it.
Should now see both CPU and Memory tabs in OC menu, and be able to do some OC with AWCC!
6303
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Posted July 23rd, 2022 03:00
@riteoushamma
This was not a solution that works for me, as I work with Virtual Machine Platform on a daily basis. AWCC used to work normally with Virtual Machine Platform enabled. This Last update made it impossible.6289
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Posted July 23rd, 2022 20:00
Can't believe that's the Community accepted solution! ( maybe yes for the original poster).
(NO mention on the awcc version where the problem occurs)
When you update the bios it is wise to update awcc because they are related. The new package does all the install including AW OC controls software nothing more to my knowledge .Most of the awcc install on my r10 are in the windowsapp folder meaning the windows apps store. So may want to check the store and update whatever is needed. Yes, 5.5.8 has glitches . You may want to restart the installation package and do the repair option
What if you really need the virtual machine. what then?
Beside not all the systems are affected by the virtual machine with awcc .
riteoushamma
1 Rookie
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8 Posts
6324
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Posted July 22nd, 2022 21:00
Fixed this issue by disabling Virtual Machine Platform.