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Cant update bios
Hello so I have been having this problem with my games turning off like 5min into playing and after doing extensive research and troubleshooting and all that jazz I came to the conclusion that it was my bios fault for this happening. I have tried everything and looked up how to do it but every time i get to the page where the update takes place the application "stops responding" and gives me an error saying "Failed to retrieve system BIOS information. BCPSYS block signature was not found. Error code: -100" I have looked this up but there is not help on how to fix this problem. Its only when i play games tho and i have made sure it wasnt any of my hardware so If you can please help me that would be great. My bios is A01 ( I havent updated since I have had it) and my laptop is a mx17r2. I have downloaded the file from the official dell support drivers page.
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Mary G
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Posted December 20th, 2018 09:00
Give up on this computer from 2010. You have the latest bios from 2011--A10 not A01.. It's time to buy a new computer.