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November 10th, 2023 18:58

m15R3 shuts down

Alienware M15 R3

Alienware M15 R3

Hi all, 

Recently my laptop suddenly started to shut down on battery power even though there was still +- 61% battery power remaining.
After a few checks and online hardware diagnostics and bios hardware diagnostics I got warnings about battery performance.

Installed a new battery but unfortunately the same behavior.
The laptop also shuts down in BIOS when on battery power and I have already installed another SSD to exclude Windows (I had removed the original SSD when purchasing to store it safely if I needed the original image).

Anyone have an idea ?

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