UNSOLVED
Poor customer service
I ordered Alienware M15 r3 in may
recived damaged product dell told me that they’re going to replace it in 8 working day I have sent them damaged product it was delivered in 2 days and now it’s almost 21 days I haven’t received my laptop yet
A51-06
7 Practitioner
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3094 Posts
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13670 Points
154
0
Posted July 11th, 2020 08:00
I think you should contact dell for further assistance because a laptop that hasn’t been delivered is in dells hand.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!