I hope the management connectivity is fine. What is the error message you are getting while trying to access the mgmt. console

The course of event. happened in the following sequence (Disc array 1 - is very speed disc):

1. Database on disc array is very slowly
2. I check array on Navisphare mgmt website et AX4
3. Mgmt page was very slow to - login page is displayed for about 10 minutes
4. Logged in not possible (to slow)
5. I restart managemet server - EMC IP/setup page
6. Now i get - This page can not be displayed (setup page not function too.)

File system is OK (booth logic array).

Can i restart array (disconnected from electric power)?

Thanks,

M

When you login to Navisphere ..on the very top go to security, User management ..do you see user "Admin" and right next to it it should say Local ? Click on Admin and select modify ..change the password and then try using that to login to setup page.

On the AX4 - the first four disks are the OS (the Flare operating system). These are special disks in that they hold the operating system and when one of these fails the System Write Cache is disabled and performance will be quite a bit lower. When one of these disks fails the Hot Spare will not replace the failed disk. You must replace the failed disk as soon as possible to get the operating system back to full operation so that it can enabled the Write Cache again.

glen