I opened my account on June 23rd...it is now July 20th and I am really starting to get irritated with my account being placed on Hold for no apparent reason. My account should not have been blocked/held in the first place. I applied like it said. It said I could get a laptop without waiting for my account number, so I went through the proper steps...instead my order gets cancelled and my account is put on hold. I see -no- reason for all of this delay. It is simple.
I got my account. I got approved for X amount of dollars. I would like to use my credit to get a laptop. I don't see how this is complicated in any shape or form, I have called several times...last time the person just never called back when they said they will. They said to wait 7-10 business days for verification. I waited. Nothing happened. If I didn't already get approved I wouldn't bother with Dell anymore, but I got approved and I would actually -like- to get an Alienware 18 laptop from them.....I was okay when I wouldn't receive it till August...I am not okay with not being able to Order it TILL August. Is there someone I can talk to ...to get this straightened out once and for all. Please....I want action/answers...not a run around and games.
shesagordie
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46017 Posts
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Posted July 20th, 2013 23:00
Moving this thread to the Customer Care Forum.
Bev.