And conformation of name is Brandon blanchard 

Juat to add dell you should really give them the expected date when they go to order if your supplies are low then the website should be updated... Not give your customers a early date just to get the sale and then give multiple delays on thier order 

And just an update to the situation it's 22 days in production and still all you get from customer service is estimes and you can tack your progress online when all it says it in production 

Status update it has moved to shipped and now I will update when received 

Did you actually receive your Alienware desktop? Our original delivery date was late December which was then pushed to ship today (Jan 12th). Got an email tonight shipment is delayed until 1/24. I have to consent to the delay, but I don’t appreciate the obvious lack of transparency about the build when they move the date multiple times.

No I still haven't received my computer to this date I was told it would ship on the 10th and it didn't ship untill the 12th and still no where close to being delivered.. In my experience you will be left in the dark many times with dealing with customer service because they don't give you a reason as why it's delayed 

Same here, ordered my alienware laptop on Jan.13 and still says "ordered confirmed". Contacted support and all I got was due to shortages we cannot give a shipment date and you may want to pick something that is in stock. There is no "in stock" status on items so that is useless. Just a  answer essentially saying you can get it between now and the end of 2022.....

I have finally received my pc... But not very happy with dells workmanship for the money I spent and the time they took to build this thing it looks like they slapped it together I have to open it up and reconnect some of the cables because it looks like a child built my computer slammed it together and done 

I've been buying Dell for decades and this was the worst experience I've had with them.  Buying my 3rd Alienware now.  Ordered on the 19th.  They did not specify there would be any delays or back-order status.  Was told it normally takes 10 days and in the past, I would get it delivered to my door in less than a week.  Checked my status online and it says Feb 10th.  After reading the comments I expect it will be later than that.
I feel Dell has made some changes.  They must not be 24x7 for builds anymore.  The sales staff must be commissioned as they say anything to make a sell and get you off the phone.  They are not communicating the backorders or delays.  Seems the desktop business does not have any US employees anymore.  What does US companies like Dell\EMC have against US employees?  Seems like discrimination.
The representatives I've talked to about the delays were rude and talked over me.  They had no want to hear anything I had to say.  It's a sad state of affairs in Dell\EMC.
This may very well be my last Dell.  I will just buy from offshore companies from now on.  No reason to buy from a US company that doesn't care about local customers.  I can get cheap anywhere.

Yes I agree with you 100%once Dell acquired alienware the name went out the door they doo not care about the customer only the money it was my first and absolutely last time dealing with Dell