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profmaman

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profmaman

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April 19th, 2025 02:03

Touch screen

Hi, I have a Inspiron 24 5420 All-in-One desktop. When I first got it, I disabled the touchscreen because my kittens would mess with it. Now they're adults and not interested in my desktop anymore, but I cannot figure out how to turn it back on. My online searches keep leading me to one solution: go to the Device Manager, choose Human Interface Devices, right-click on HD-compliant touch screen, and click "enable device. However, "enable device" is not an option. It only shows me "disable device." I don't know what else to do. I don't recall it being very difficult to turn it off. Why is it so hard to turn back on?? lol

  • anne_droid

    5 Journeyman

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    Posted April 19th, 2025 11:41

    Hi

    Hope this helps...

    If you do not see "HID-compliant touch screen," your system may not have a touch screen, or the necessary drivers may not be installed.

    ELSE

    Run Dell SupportAssist to check for hardware or driver issues

    • If the touch screen is still not working, try calibrating it via Control Panel > Tablet PC Settings > Calibrate

      Kind Regards  

                                         

      anne_droid

  • ejn63

    12 Elder

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    Posted April 19th, 2025 13:43

    Check in Setup (F2 at powerup).  On some systems, the touchscreen can be disabled at the firmware level.