Hi,
I'm sorry about the late response caused due to spike in volume. 
Please private message us registered owner's name and email ID so that we can have a secured conversation and share the order details.
Regards,
Pamyaphi

I'm also experiencing delays in my order.  It was placed in early July, with an est. delivery date of Jul. 27th.  Then it was delayed until Aug. 4, and now delayed again until Aug. 12th.  I ordered the 49" curved monitor.  I'm moving soon, and would like to know if I need to make arrangements to have the shipment re-directed if it won't make it here before I move.  

Hi,

Thanks for reaching out.  Please note that we’re experiencing an overwhelming spike in the number of customers reaching out to us. Therefore, it might take a little longer for us to reply to your message. 

I'm sorry to know about your order.

Could you provide the Order # and the registered owner's name via direct message? I'll have it checked right away.

-Susanna

Hi,

I can understand your situation.

I've responded to you via private message.

Hey !!

Same case with me, still awaiting my order. I have placed this on 30 June and expected date is 5-7 Aug. However, still awaiting delivery. and there are no response further when they are delivering the order. 

I am helpless !! 

Due to the Corona pandemic, the orders have been delayed.

The ports across the world are closed hence your order has not yet reached you.

Wait some time or escalate the issue to a managerial personnel.

That ought to solve it.

Still struggling with Dell Guys... not able to see any resolution from their side except exchanging mails. They are not even to mention tentative delivery date even after multiple followups. Seems last option is to seek help from consumer court. 

I am facing the same issue. Ordered on 27th July 2020 an Inspiron 15 5590. delayed from 13th August to 21 st August. Saying there are no parts available. also removed my laptop from offers on the website itself

Consumer Court is the next option

Exact same issue for my dell Inspiron 15 5590 order placed on 24th July. No update from Dell and difficult to reach them as well. I am stuck with this order and can’t move to different brand until they refund.