UNSOLVED
V
Vishnu2081
1 Message
0
259
November 28th, 2021 06:00
Pink screen with a small black patch
Hello I have Inspiron 5558 with touch screen. My screen turned pink all of a sudden week ago and a small black patch appeard yesterday. Iam from india. Can you help me resolve this issue and also with replacement cost?
ejn63
12 Elder
•
31431 Posts
•
155020 Points
249
0
Posted November 28th, 2021 06:00
Run a screen diagnostic: hold the D key through powerup. Does the fault show on the test screens?
If yes, replace the screen.
If no, the problem lies elsewhere - the video cable that connects the screen to the display is the first suspect, but since it's a touchscreen, replace the display assembly.
You can find the part number for the screen here and search locally for a source.
https://www.parts-people.com/index.php?action=item&id=19693