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stuffp1946
3 Posts
0
538
August 28th, 2020 08:00
Problem after Windows 2004 update
Inspiron 3552 fails at POST. Have created USB Recovery Media but this fails when trying to format the disk - Error Code 0x80070057. Anybody got any ideas of the way forward?
stuffp1946
3 Posts
461
0
Posted August 28th, 2020 09:00
Model has a hard drive
Will try diagnostic as suggested but I think I have been down that route already.
Make sure you do a surface test on the drive (extended test). This will take several hours.
I suspect what you're going to find is bad sectors - meaning the drive needs to be replaced. It's not uncommon for a drive that's on the edge of failure to be pushed over it by a major update, which significantly thrashes a hard drive.
stuffp1946
3 Posts
429
0
Posted August 29th, 2020 03:00
Error report showed error code 2000-0151
Validation 92525
Hard Drive incorrect status 3R
SMART predictive failure
Extended test stopped at Hard Drive Test with red X
Nothing further happened after 5 hours!!
I presume this means that the Hard Drive is defunct.
Thanks for your help
ejn63
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31613 Posts
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155578 Points
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Posted August 29th, 2020 03:00
Yes, that's exactly what it means - you need a replacement drive.