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milt1234

updated

8 years ago

M

milt1234

4 Posts

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2048

April 18th, 2019 18:00

Cannot activate Windows 10

I recently bought a refurbished laptop and clean installed Windows 10. However, Windows would not activate, error code 0xC004C003. Service Tag: , Any help would be greatly appreciated!

  • nyc10036

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    Posted April 19th, 2019 07:00


    @milt1234 wrote:

    I recently bought a refurbished laptop and clean installed Windows 10. However, Windows would not activate, error code 0xC004C003. Service Tag: , Any help would be greatly appreciated!


    How exactly are you trying to activate it?

  • milt1234

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    Posted April 19th, 2019 16:00

    in settings

  • nyc10036

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    Posted April 19th, 2019 16:00

    Were you connected to the internet?

  • milt1234

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    Posted April 20th, 2019 08:00

    yes I'm connected, it says I don't have a valid digital license or product key. I'm able to get windows updates tho.

  • nyc10036

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    Posted April 20th, 2019 09:00


    @milt1234 wrote:

    yes I'm connected, it says I don't have a valid digital license or product key. I'm able to get windows updates tho.


    That is odd.

    The product key for Windows 10 is suppose to be embedded on the motherboard.

    Your service code shows that the laptop is under warranty until December 2019.

     

    You should reach out to the seller and ask about the history of this laptop.

  • Philip_Yip

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    Posted April 20th, 2019 11:00

    Where did you download the installation media from? Dell or Microsoft? If you install RW-Everything and then select Access and then the ACPI tables, do you have a MSDM tab?
  • milt1234

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    Posted April 20th, 2019 15:00

    I downloaded Windows directly from Dell with my service tag. When I ran RWEverything, I do not see MSDM tab on the ACPI tables. I got this laptop direct from dell.

  • nyc10036

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    Posted April 20th, 2019 18:00


    @milt1234 wrote:

    I downloaded Windows directly from Dell with my service tag. When I ran RWEverything, I do not see MSDM tab on the ACPI tables. I got this laptop direct from dell.


    I wonder if Dell changed out the motherboard.