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hburns11

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7 years ago

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hburns11

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April 13th, 2020 18:00

Webcam Issues

I have a Dell Latitude E6440 running Windows 10. I haven't used the webcam in years, but when I recently used it, it showed everything in gray-scale. Not sure if I changed it to that years ago, or if there is some kind of issue. I found the settings in Dell Webcam Central, but all the options were grayed out. I searched the web for a solution and someone suggested uninstalling Dell Webcam Central, so I did that, but now I can't figure out how to reinstall it. They also said it would automatically be detected and installed if I restarted my laptop, but nope. The webcam still works (in gray-scale), and Dell Webcam Central shows up when I search for it in the start menu, but it won't open anymore. I can't find a reliable link to download the app again, if I even need to. How do I fix these issues??

  • nyc10036

    6 Operator

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    5640 Posts

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    Posted April 13th, 2020 19:00

    Lots of problems with webcams.

    No one seems to have found the magic answer.

  • DCookTech

    1 Rookie

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    39 Posts

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    Posted April 14th, 2020 17:00

    Perhaps you need to find another way to see properties of the camera and gain access to the brightness/contrast/saturation sliders.  It's not easy to get to, but I found that if you have Skype for Business installed you can go into the options, Video Device and click the Camera Settings button then you can bring up the sliders and see if your saturation is all the way down.  I think you can install Skype for Business even if you don't have an account.  https://www.microsoft.com/en-us/download/details.aspx?id=49440