UNSOLVED

Mute321

updated

13 years ago

M

Mute321

17 Posts

0

18811

November 8th, 2013 13:00

Alienware m17x-Help Needed

Hello everyone,

I'm having a problem with my Alienware m17x-R2. I tried to play a game of Minecraft but all I got was lag. I than start to press the fn + f7 buttons and I got no response from it, and no indication on rather what graphics card I was running. Is there a reason for this? Different graphics card functionality or I perhaps updated to the wrong drive? I've looked up a trick that said to right-click the game of your choice and choose "Go to run with graphics processor: change default graphics processor. Many if not all Alienware machines should have this." But have not found the option to do so.

Alienware m17xR2
Windows 7 Home Premium/64-bit OS
BIOS A10
Intel(R) Core(TM) i7 CPU Q740 @ 1.73GHz
4GB RAM
Chip Type: AMD Radeon Graphics processor
ATI Mobility Radeon HD 5800 Series

Please let me know if anymore information is needed.

  • 693

    0

    Posted November 13th, 2013 13:00

    Go to device manager... What GFX card appears there?

    Only m17x R3 and above have that option.

  • AndrewSi

    4 Apprentice

    901 Posts

    693

    0

    Posted November 13th, 2013 15:00

    Are you sure you have a R2 and not a M17x?

    What sort of CPU do you have? An i7 or a intel core 2 duo or quad?

  • AndrewSi

    4 Apprentice

    901 Posts

    693

    0

    Posted November 13th, 2013 15:00

    Sorry, just seen your specs, so you do have a R2. :P

  • 89fordprobee

    1233 Posts

    693

    0

    Posted November 13th, 2013 15:00

    well its almost 110% positive  its a R2  .. anyway another thing to check  is when was the last time the fans/ cooling was cleaned out for dust... if it hasent card can be overheating , also are you running on battery cause that will cause decresed performance aswell as battery cant fully power the  video card

  • AndrewSi

    4 Apprentice

    901 Posts

    693

    0

    Posted November 13th, 2013 15:00

    Hi - The M17xR2 model did not come with on board (intergrated) graphics, it only has Blackcomb MXM style GPU's.

    The M17xR2 was the only model (besides 3D) that did not come out with intergrated graphics, so the F7 (I/D GFX) button does not work at all on the M17xR2.

     

    Maybe the lag is assosiated with you internet connection, have you tried WLAN (Hardline) instead of WiFi

  • Mute321

    17 Posts

    693

    0

    Posted November 14th, 2013 09:00

    Thank you for the post everyone, sorry I didn't see any of these suggestions. 

    Yes, I do have the M17xR2. If it doesn't have integrated graphics, than what's the reason for it to have those buttons in the instructions? I thought reading the instruction booklet that came inside the box would help before posting this, which was the reason why I thought this was the problem. And I always have wired connection when it comes to connecting while playing games. And the plug is in, and not on battery. The last time I've open to clean the fans would have to be 2-3 months ago. I try not to open it too much.

  • AndrewSi

    4 Apprentice

    901 Posts

    693

    0

    Posted November 15th, 2013 04:00

    The instructions were a generic copy of the previous model (M17x) It was easyier and cheaper for Dell to leave the I/D GFX key were it was instead of re-designing the keyboard - The only different between the M17x and M17xR2 was the motherboard - EVERY other part was interchangable.

    Every 6 months is quite enough for fan cleaning unless your a gaming nut or live in a really dusty area or have pets in the house

  • AndrewSi

    4 Apprentice

    901 Posts

    693

    0

    Posted November 15th, 2013 04:00

    Have you tried another game to see if the same problem happens?

  • Mute321

    17 Posts

    693

    0

    Posted November 15th, 2013 09:00

    Yes I have, and I get the same problem. Well that's just sad that instead of feeding there customers the right information, they rather save a few bucks. I guess The only thing I can do is get more ram or something.