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497
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Posted February 1st, 2013 00:00
What make and model do you have?
What makes you think it's the main processor fan and not one of the others (like maybe the GPU)?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
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Posted February 1st, 2013 04:00
it is an aura Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz . and I know it is the CPU fan because I have had the Alienware Command center app open and it was showing the system fan as being close to 4000 rpm's
497
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Posted February 1st, 2013 12:00
it is an aura Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz . and I know it is the CPU fan because I have had the Alienware Command center app open and it was showing the system fan as being close to 4000 rpm's
Sounds kinda normal, except that:- I've never seen my radiator-fan go over 2100rpm, but I have an R1. Still, I think 2100 is max for my system.Also test with Dell Diags (outside of Windows) and CPUID HW-Monitor. Stress test CPU with Prime95 or HyperPI. Get some min(idle)-max(stressed) rpms-temps and chart it. Find out what is normal for Aurora-R4.Are you under warranty?Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.497
0
Posted February 1st, 2013 17:00
No warranty
498
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Posted February 1st, 2013 18:00
No warranty
No problem.Start with Dell Diags (F12 on Boot). Test CPU/System Fan and get Idle and Max RPMs. Also, test MIO-Board and lights while you are in there.I will attach my notes below. Notice that max RPM *IS* 4000rpm. But like I said, I've never seen it need to do more than 2100 (even with all cores maxed at 100% ... like with Prime95 or HyperPI). You do have a better/faster i7 than me, but I still can't imagine it getting that much hotter. Especially, not in a little game like WoW.If everything checks out here ... I wonder if your heatsink/pump has come lose, sitting un-evenly, the thermal paste is dry ... or some other problem with the Asetek cooler assembly (causing it to cool inefficiently).------------------------F12 on Boot
Boot to Utility Partition
Test System - Diagnostics
Custom Test
CPU Fan on/off
- This test will speed up and slow down System/Radiator fan. Mine shows between 1200-4000 rpm
- - You might have to exit Diags and reboot to get fan speed back down to normal.
There is another test right below it that will show stats on all sensors/fans. Maybe run that one first. In this test, the "CPU Fan" is correctly called "System Fan".
You can also play with the lights while in there to make sure the MIO-Board is working.
You can also burn a bootable CD with the latest version of Dell-AW Diagnostics, and use that instead.
Sensors Test
-------------
- System Fan (Correct name for Radiator fan)
PWM 100 , RPM 1188- CPU Pump
PWM 100 , RPM 1404- the above are correct, but I notice some others are incorrect or miss-placed.
A newer version might have fixes. This is the old version loaded on my Aurora back in 2009.CPU Fan Test (Incorrect name for System/Radiator fan)
------------
RPMs should be 1200-4000
On-Off test will work (low to high) but might leave fan on high and require a reboot to get back down to normalMaster IO USB Device
-------------------
This test is at the very bottom (might have to scroll down) ... but only if the MIO-Board is detected and not locked upDell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.497
0
Posted February 5th, 2013 20:00
thanks but I couldnt find the utility partition.
You press F12 as the machne boots. Did you delete it?
You can also download the ISO from File Area, and create a bootable DVD or Flash-Drive.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.497
0
Posted February 5th, 2013 20:00
thanks but I couldnt find the utility partition. Also it is getting worse.. now the fan goes super loud doing anything exceot surfing the web and even then does that sometimes
497
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Posted February 6th, 2013 04:00
sounds all too complicated to me.. I will just go with the flow and put up with the noise.. thanks
441
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Posted February 6th, 2013 08:00
Hi caper24,
You may want to check this out. That’s an article we wrote for that exact same issue, it has some good tips and is not too complicated
shesagordie
12 Elder
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46017 Posts
497
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Posted January 31st, 2013 22:00
I am moving this thread to the Alienware Owners Club Forum.
Bev.