Send me the service tag number in a private message.

Go back into the Bios.
Intel SpeedStep = Enabled
CPU Turbo Mode = Enabled
CPU Over-clock (Try all of the settings and report back to me which ones do not work)
134MHz
136MHz
138MHz
140MHz
142MHz
144MHz
146MHz
148MHz
150MHz
152MHz
154MHz
156MHz
158MHz
160MHz
162MHz
164MHz
166MHz

Strictly speaking none of them work...

I tried with all the speeds and windows always showed 120.

However, I also used wcpuid on the speeds showed below and the results

BIOS - ICPUID

134 - 120

150 - 134

166- 150

Checking...

Here goes a more detalied table

Hello Chris

1) the CPU is running at a rate that is actually slower than the selected in the bios.

2) Windows system properties is not reporting CPU speed correctly

I'm also concerned with the fact that my processor doesn't have turbo boost, as the intel utility said.

Thanks for your help

Help me understand this. If wcpuid is showing those settings, doesn't that mean that the CPU is running at that chosen rate? Is Windows System Properties just not reporting things correctly?

Still awaiting a response from engineering.

These are all of the default M11x-R2 CPU speeds -
Intel Core i7-640UM, 1.20GHz, 4MB L2 Cache
Intel Core i5-520UM, 1.06GHz, 3MB L2 Cache
Intel Core i3-330UM, 1.20GHz, 3MB L2 Cache
Intel Pentium U5400, 1.20GHz, 3MB L2 Cache

I know on the Alienware Desktops that Windows System Properties will not report an overclocked state. All those guys use CPU-Z. I do not see anything in our Alienware Laptop documentation about "Turbo Boost"? On the Alienware Desktops they have a thing called Turbomode.

Hi Chris, I'm talking about this:

http://content.dell.com/us/en/corp/d/press-releases/2010-06-08-alienware-m11x.aspx

In this sentence on that page, click the 1 -
All the Alienware M11x processors are also over-clockable 1 beyond the standard specification to help maximize performance.