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confusedalot
2 Posts
0
11128
February 13th, 2010 12:00
Dimension 9100 - Blue Screen - Stop Code C0000221 - url.dll
I ran a music CD on my desk top and it made a lot of noise while it was loading and playing. I have no idea if this created the problem, but it's the last thing I remember that was not normal. Then I got the blue screen. I was somehow able to get out of that and got back to my desktop. Then several yellow warning boxes appeared, which I closed. The was the last time I saw my desktop.
I now have the blue screen with the error message - STOP: C0000221 (Bad Image Checksum) The image url.dll is possibly corrupt. The header checksum does not match the computed checksum.
I ran the extended test and got two errors
Error Code 0F00:1344 - Uncorrectable data error or media is write protected - The drive failed to perform the confidence test properly. This may indicate that the drive needs to be replaced (if this is a removeable media device, try different media).
Error Code 0F00:136C - IDE device failed. Blank media or no media is present in optical drive. Test requires media with digital data (resource CD, installation CD)
I tried reloading the OS disk and the light comes on that shows its working, but I can't get any further.
Does anyone have suggestions on how to fix this?
Thanks.
confusedalot
2 Posts
178
0
Posted February 13th, 2010 13:00
Is there a way to get past the blue screen to back up the files and folders?
Thank you.
shesagordie
12 Elder
•
46017 Posts
178
0
Posted February 13th, 2010 14:00
confusedalot
Usually not, try removing the hard drive and installing it an USB powered SATA external enclosure, or use a USB adaptor similar to THIS and attach the hard drive to a working computer and see if you can transfer the files and folders to it.
You could also, temporarily install the hard drive as a secondary, in another desktop that supports SATA and again see if you can transfer the files and folders.
Note: Only data files and folders can be saved, all programs and applications, must be reinstalled from their discs, or downloaded from the publisher's website.
Bev.
shesagordie
12 Elder
•
46017 Posts
178
0
Posted February 13th, 2010 12:00
confusedalot
'Error Code 0F00:1344 - Uncorrectable data error or media is write protected - The drive failed to perform the confidence test properly', usually indicates a failing hard drive.
Backup any files and folders you wish to save to other media and replace the SATA hard drive.
Bev.