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Locking-up
My Dimension 8300, Pentium 4, 2.66 GHz, 512 MB RAM, Windows XP, locks up frequently when turned on and left idle for periods between 1 and 10 hours. It cannot be restarted by Ctrl +Alt + Delete or by any other method, except with the on/off switch of the computer. The investigation of the "Event viewer" in the Administrative tools of the Control Panel gave me no clue as to the cause or possible correction of this dangerously untenable condition.
I was told that increasing the Virtual Memory to 1268 MB initial size and 1736 MB would solve the problem. Does this make sense? Considering that the "recommended" size is 766, I am somewhat reluctant to change it to a more than twice higher value. Am I too conservative?
I will greatly appreciate any comment/suggestion/advice/assistance in solving this apparently serious problem.
Incidentally: the "lock-up" only occurs when the computer is left unattended (with no program running) and does not occur when in operation.
Thank you very much
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I had the same exact problem with my new 8300 ystem. Everything would be working fine until I let the system sit for an extended period of time. The monitor would shut down (as was set up in power management) and come back on when the keyboard or mouse was used, but nothing on the desktop would work. Shortcuts wouldn't run, right clicking the desktop didn't open a window and nothing on the START MENU would run. Only turning off/on helped. I ran Windows Update and it seemed to fix the hanging problem, but now the monitor won't power down. The screen saver kicks on (nothing fancy, just Window's Beziers), but won't power down at the specified time. All the power management options are set correctly and I don't suspend or hibernate, but I'd like the monitor to switch off after 45 minutes of non-use (the monitor is energy-star compliant and powered down properly before).
Any one else have any similar experience or successes?
k11, I'd suggest the Windows Update...it fixed the hang problem, but gave me another!!!
Thanks in advance for any advice!
Just a follow-up....the locking up issue hasn't happened since the Windows Update was performed and with the help of Microsoft support, it was found that some 3rd party application (I can only assume spyware or adware) was messing up the monitor shut-off feature. After disabling everything but Microsoft apps in MSCONFIG, the system seems fine again.
Can anybody recommend any good Spyware/Adware search and destroy software????
Thanks
DELL-Donald K
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Posted February 23rd, 2004 13:00
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DELL-Donald K
#IWork4Dell

DELL-Donald K
2 Intern
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3969 Posts
313
0
Posted February 19th, 2004 02:00
If the system is locking up unattended, then there is a good chance the system is running a screen saver &/or power management.
Do not set virtual memory above recommended size, It will not help.
Have you disabled power managment for the monitor, & set the screen saver to BLANK?
If you do this & the problem goes away, try updating the video drivers.
DELL-Donald K
#IWork4Dell