UNSOLVED

SanibelChris

updated

26 years ago

0

3770

February 19th, 2001 00:00

Word: abnormal program termination

Help Anyone!!!

Still trying to findout why Word won't close correctly. Tells me there is an abnormal program termination.
I'm running Windows ME.
Thanks,
Chris
  • Denny Denham

    2 Intern

    •

    18798 Posts

    567

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    Posted February 19th, 2001 04:00

    SanibelChris,

    All I can offer is the standard fix for Word problems (I don't have a definite answer for yours). Try finding normal.dot and deleting it. When you open Word again, it will generate a new normal.dot. That may fix your problem--it tends to fix a lot of them.




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  • MCSE1

    21 Posts

    567

    0

    Posted February 19th, 2001 05:00

    There is a know issue with the newest versions of Word. Any documents that you create when the "assistant" is open will cause that error when you try to close Word. Solution: click on TOOLS and hide the assistant. For documents that you already have you can copy then paste to a new document with the assistant "hidden". Refer to Technet artical# Q257417 at http://support.microsoft.com/support/kb/articles/q257/4/17.asp
  • MCSE1

    21 Posts

    567

    0

    Posted February 19th, 2001 05:00

    There is a know issue with the newest versions of Word. Any documents that you create when the "assistant" is open will cause that error when you try to close Word. Solution: click on TOOLS and hide the assistant. For documents that you already have you can copy then paste to a new document with the assistant "hidden". Refer to Technet artical# Q257417 at http://support.microsoft.com/support/kb/articles/q257/4/17.asp
  • MCSE1

    21 Posts

    567

    0

    Posted February 19th, 2001 05:00

    There is a know issue with the newest versions of Word. Any documents that you create when the "assistant" is open will cause that error when you try to close Word. Solution: click on TOOLS and hide the assistant. For documents that you already have you can copy then paste to a new document with the assistant "hidden". Refer to Technet artical# Q257417 at http://support.microsoft.com/support/kb/articles/q257/4/17.asp
  • MCSE1

    21 Posts

    567

    0

    Posted February 19th, 2001 05:00

    There is a know issue with the newest versions of Word. Any documents that you create when the "assistant" is open will cause that error when you try to close Word. Solution: click on TOOLS and hide the assistant. For documents that you already have you can copy then paste to a new document with the assistant "hidden". Refer to Technet artical# Q257417 at http://support.microsoft.com/support/kb/articles/q257/4/17.asp
  • MCSE1

    21 Posts

    567

    0

    Posted February 19th, 2001 11:00

    There is a know issue with the newest versions of Word. Any documents that you create when the "assistant" is open will cause that error when you try to close Word. Solution: click on TOOLS and hide the assistant. For documents that you already have you can copy then paste to a new document with the assistant "hidden". Refer to Technet artical# Q257417 at http://support.microsoft.com/support/kb/articles/q257/4/17.asp
  • 567

    0

    Posted February 19th, 2001 12:00

    Thanks for the help I'll let you know how it turns out.

    Chris