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XPS 700 Problems / Issues
Please start using this thread to post your problems or issues with your XPS 700.
Here are the issues so far:
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Case will no longer open (side panel) - STILL CANNOT GET IT OPEN :smileysad:UPDATE - My father came over tonight and together we were able to get it open. Apparently the piece of metal that is just in front of the red handle bent backwards. It seemed a little hard to get it on the last time I closed the case, but still appears WARPED. The side panel never opened very easy, so it must have gotten warped during the build or shipping. The box that arrived did appear damaged, but the system looked okay to me, but who knows. Maybe FedEx dropped it or something.
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Sound Blaster X-Fi- Fixed, after I changed a setting here: Control Panel, Audio Console, Mode "GAME". Was set to "Entertainment" -
Installed new SATA HDD, BIOS will not detect the drive, after all SATA controllers were enabled.Appears to be a faulty HDD from Seagate. I installed this new HDD in my old Dimension 8400 and it would not recognize the drive either. The drive just made a clicking sound, so I requested an RMA from Seagate to have the HDD replaced. -
13 in 1 - BIOS, Windows Device Manager will not detectWorking after I disconnected and reconnected the cable. It didn't appear to be fully connected when it arrived. -
Double clicking with mouse is VERY slow- Working now, after I installed the Microsoft IntelliPoint 5.5 and rebooted. - Case sticker says "Core 2 Duo", but I have a "Core 2 Extreme" installed. Minor, but makes you wonder what they were thinking.
- OS Reinstall CD - contains bloatware that is not a part of the actual Windows Installation
- 13 in 1 Media Card Reader & 3.5" Floppy Drive - Loose, can be tightened with an extra screw but should have been done at the factory.
- Reset Button - missing
- Optical Drive Buttons - very flimsy and become hidden once the drive opens, requiring the user to push in the drive to close it.
- Express Service Code / Service Tag - The XPS Support 1-800 number does not recognize my code and sends me to the printer support line, where they have to transfer me to the correct department every time. I have been told it will take a few weeks to get the system updated with the new Service Tags.
- Power Button - Some are reporting the power button broke, or was very flimsy. My power button worked great actually and stood out about 1/4" from the case.
- Wrong Keyboard - one user reports being sent a Blue Keyboard when he ordered a Red one to match his Formula Red system.
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Unable to Boot - BubBowen reports his system won't even boot any longer. Not to mention he is missing the TV Tuner and Physics Card.Bub was able to get this resolved, check with him for details. - Power Cord - Two users have reported issues with power cords not working with the XPS 700 and 2007WFP.
- NVIDIA 590 SLI Chipset - This is more of a concern than a broken system board problem. Many users have expressed concern about all of the features that Dell REMOVED from the original NVIDIA 590 specifications for this chipset.
UPDATE: My replacement system is working great, no issues so far (besides the loose 13 in 1 and Floppy, which I fixed once again)
Message Edited by Deadites on 08-29-200610:00 PM
Responses (154)
Solutions (0)
- C & P list add yours to it:
Case will no longer open (side panel)
- Sound Blaster X-Fi - Does not work, only get static / fuzz
- Installed new SATA HDD, BIOS will not detect the drive
- 13 in 1 - BIOS, Windows Device Manager will not detect
Case sticker says "Core 2 Duo", but I have a "Core 2 Extreme"
wrong Keyboard. Should have been Red but it was Blue
Double clicking with mouse is VERY slow
1) 13 in 1 is loose regardless if it won't come out. It should be designed to not move.
2) Messy cabling. Should be a little better than what they did.
3) Optical buttons have a flimsy feel to it.
4) Its needs reset button, especially since the power button is difficult to push.Message Edited by koaloha on 08-24-200610:59 AM
random3vs3
139 Posts
647
0
Posted August 24th, 2006 14:00
Quality aside did they (the engineers) try using these systems before they went into final stages caus the way the front is layed out on that slope is horrible along with acess and use of the power button and I hate the fact that I can't see the dvd drives lights (the goffy covers close and block the lights)I recieved the wrong Keyboard. Should have been Red but it was Blue
C & P list add yours to it:
Case will no longer open (side panel)
- Sound Blaster X-Fi - Does not work, only get static / fuzz
- Installed new SATA HDD, BIOS will not detect the drive
- 13 in 1 - BIOS, Windows Device Manager will not detectCase sticker says "Core 2 Duo", but I have a "Core 2 Extreme"
wrong Keyboard. Should have been Red but it was Blue
Double clicking with mouse is VERY slow
Message Edited by Kong57 on 08-24-200610:43 AM
Message Edited by Kong57 on 08-24-200610:44 AM
Message Edited by Kong57 on 08-24-200610:45 AM
random3vs3
139 Posts
647
0
Posted August 24th, 2006 14:00
One thing I think No one has caught is that dell has altered the OS insatll Cd to now Istall bloatware such as google tool bar , espn go, ect there is no way from stopping this if you are trying to do a clean install.- C & P list add yours to it:Case will no longer open (side panel)
- Sound Blaster X-Fi - Does not work, only get static / fuzz
- Installed new SATA HDD, BIOS will not detect the drive
- 13 in 1 - BIOS, Windows Device Manager will not detectCase sticker says "Core 2 Duo", but I have a "Core 2 Extreme"wrong Keyboard. Should have been Red but it was BlueDouble clicking with mouse is VERY slow
altered the OS insatll Cd to now Istall bloatware such as google tool bar , espn go, ect - I have to ask the question, what is the purpose of this thread? Is Dell planning to release a version 2 of the XPS 700 case? I agree that the power button is messed up, but I don't understand the purpose of informing Dell. Same goes with the CD drive doors and indicator lights, reset button, etc... Do they plan to replace our current case with a newer case?
pointguard1122
1891 Posts
647
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Posted August 24th, 2006 15:00
This is just the opposite of what they are advertising. I am so glad I have a XP pro install disk already. I should be able to reinstall using the COA number on the Dell correct?
@random3vs3 wrote:
One thing I think No one has caught is that dell has altered the OS insatll Cd to now Istall bloatware such as google tool bar , espn go, ect there is no way from stopping this if you are trying to do a clean install.
StuckInARut
506 Posts
647
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Posted August 24th, 2006 15:00
All, PM me and I'll get with you on how to get your stories to me. Thanks.

random3vs3
139 Posts
647
0
Posted August 24th, 2006 14:00
Look at the screen shots on this post!