Hi, 

When did the issue start? Have you tried doing a system restore ??

How about in safemode, do you experience the lag??

Have you tried updating the drivers, after the issue started ??

Regards

Hi I restore and update all drivers also all windows updates. I have not try safemode yet.. I will to it. I have experiment the lag in every moment .. the lag ( stop the cursor) is like 2 seconds

Do let us know the functionality in safemode.

Regards

Hi,

We are stil awaiting your response

Regards

Good morning when I use with the power connected or safe mode I have not the problem.. also I can not find my intel graphics card listed in the control panel system.. meaby is a problem with the graphic card drivers. CanI disconnect the intel one or amd one in the bios? My bios is A14 version.

Hi, Few bios have options to disable the card in BIOS. You can give it a shot. Or you can uninstall the video drivers in windows and it will run on intel card by default. Regards

hi I still with the lag.. also I had not can install the graphics intel drivers.. ( I paste the wront) I get all the time .. you pc dont have minimal requierement...  

Please let me what I should to do .. thanks..

LOG 

HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_1616&SUBSYS_06F11028
Description: Intel(R) HD Graphics 5300
HardwareID = iBDWM_w7,PCI\VEN_8086&DEV_161E&SUBSYS_06F11028
Removed C:\ProgramData\Dell\drivers\Video_Driver_MW8G3_WN32_10.18.14.4170_A16_intel\DisplayAudio\IntcDAud.inf
Removed C:\ProgramData\Dell\drivers\Video_Driver_MW8G3_WN32_10.18.14.4170_A16_intel\Graphics\4170-64.inf
Checking 4 part DID's
4ID check OK
! Didn't find any INF's that match active hardware
IIF will NOT initiate reboot
Exit code = 0xA005
ResultCode = 40965
<<< 9/03/2015 13:57:18:783

[09/03/15 13:57:18]
--- End of Vendor Software Log ---

[09/03/15 13:57:18] Vendor Software Return Code: 5
[09/03/15 13:57:19] logo.png
[09/03/15 13:57:19] Name of Exit Code: DEP_HARD_ERROR
[09/03/15 13:57:19] Exit Code set to: 4 (0x4)
[09/03/15 13:57:19] Result: FAILURE
[09/03/15 13:57:42] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_MW8G3_WN32_10.18.14.4170_A16_intel.txt
[09/03/15 13:59:40] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_MW8G3_WN32_10.18.14.4170_A16_intel.txt

Hi,

As per the logs we see you are uninstalling the Intel drivers, request you to uninstall the AMD drivers.
If the issue still persists, then a windows install will be the last resort .

Regards