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R

Rockasaurous

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May 29th, 2016 00:00

Dell XPS 13 keyboard - shift+2 types " , shift+' types @ (ie functionality swapped). Fixable?

Hi on my new Dell XPS 13 when I press shift+2 which should type @ it instead types ".  The opposite when I press shift+' it types @.  Like this since first got it, is this a miswired keyboard or fixable setting issue.  Any advise would be appreciated or will just have to take it back.

Thanks

  • DH

    DELL-Hemalatha

    6 Operator

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    2787 Posts

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    Posted May 29th, 2016 22:00

    Hi Rocksaurous

    Thanks for writing to us. 

    Please try the following steps. 

    • go to control panel and open "clock,language and region"
    • there'll be a pop-up then choose "keyboard ad languages" tab
    • then choose a default language as English (USA) instead of some other formats...if it has more than 1 format, remove other formats

    Let us know how it goes. 

    Regards

  • R

    Rockasaurous

    2 Posts

    1728

    0

    Posted May 30th, 2016 20:00

    Thanks, all sorted.

    Regards

    Wes

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