UNSOLVED
Closed
ethernet-controller? plz need help
Hi,
I just reinstalled my laptop Inspiron 5150 completly and had some problems with installing the drivers. I installed most of them, but I can still not connect to the internet [this is another pc that I'm writing from]. I called Dell and followed their steps but it still doesn't work!
In my device manager i have 1 unknown "ethernet-controller" which has one of those typical ?'s next to it.
In my "network adaptors" I have:
- 1394-networkcard
- Dell TrueMobile 1300 WLAN Mini-PCI Card
To connect to the internet I use a standard ADSL cable connected to my computer and the router. Sometimes however when I'm not sitting next to the router I use a wireless connection.
I have tried installing the ethernet-controller with the "dell portable resource cd" but it isn't on there.
Can anybody please help me because I really need to get this thing working again.
Thanks a lot!
-Jonny-
Can you 'ping' out (to your router, for example)
ping 10.5.1.1 (just an example)
Can you 'ping' in (from elsewhere on your local network)?
I had a situation where I could (out) but not in. I think I had to turn off all firewalls. Have you turned off Windows firewall?
- what if i could ping in/out? and how can i actaully see my ping?i dont know if i can ping in from elsewhere but to go on the internet from another pc i have this USB stick that came with my router or i use a belkin wireless card and they both work. im pretty sure it has to do with the laptop.Otherwise about windows firewall, i havnt updated my version yet [service pack] because i can't go online thus i have the standard windows xp home edition from around 2002-2003. I check in my network connections and there on the tab "advanced" my firewall is not switched on.thnx
What if you could ping out? that would show the physical connection is working. If the ping "times out" then the physical connection is failing.
Go to START and Run
CMD and press [Enter]
This gives you a black command screen and when you type your ping command, you will see four lines as it attempts to execute.
Also, while there, you could IPCONFIG /ALL
To save that text in a file, you could IPCONFIG /ALL >Helpme.txt such as
>C:\DOWNLOAD\Helpme.txt
after which you could copy the result in Notepad and then paste into this thread.
The ">" is called "redirection" and causes the IPCONFIG /ALL report to be saved as text in the file you specify.
JimmySandals
4 Posts
502
0
Posted August 29th, 2007 02:00
Jonny -- this is the same problem I am having with my 5150, were you ever able to fix it? Thanks, James
jonnyt6
15 Posts
502
0
Posted August 23rd, 2006 14:00
Thats exactly what they told me when i called Dell, but it still isn't working.
Usually when i plug in the cable into my pc i get connected automatically, now nothing happens.