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mameha1977

updated

12 years ago

M

mameha1977

1 Message

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700678

April 20th, 2014 04:00

Fingerprint reader has no management application installed

I just received my new Dell Latitude e5440.

It has a built in fingerprint reader, and the Device Manager can see it and says it is 'Validity Sensors' and the device is working properly.

In Control Panel -> Hardware -> Biometric Devices the Validty Sensors device is listed.  If I click 'Use your fingerprint with windows' it opens a new screen with the error message 'Fingerprint reader has no management application installed'.

How do I get the software to use my fingerprint reader?