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Lost Wireless Connection :(
Hi! I'm a total total novice and i have a Dell laptop that has worked wirelessly with virtually no problems.. of course the other day the connection got dropped and i cannot reconnect to the wireless network.. everything i try just won't work. I'm sure there's a simple solution but I have no idea what to do.. i can get on the internet on the desktop but the laptop just won't work.. please help!
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If you have ZoneAlarm on your laptop (and not your desktop?), you may be a victim of a known conflict with one of this week's "security" updates from Microsoft. This caused ZoneAlarm's firewall to cut off internet access. Info from ZoneAlarm about how to deal with this is at:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
Of course, this doesn't apply if you don't have ZoneAlarm, you didn't get the Microsoft update via Automatic Updates or if your problem is just connecting to your wireless router and not onward to the internet.

chaistt
797 Posts
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Posted July 10th, 2008 15:00