UNSOLVED
Closed
AL
arctic.lotus
4 Posts
0
4036
July 1st, 2008 20:00
MANY problems with M1530!!!
I am beyond frustrated with this computer and Dell's lack of support in backing their product. I bought a new M1530 in March and have replaced 3 hard drives. After over 15 hours on the phone with tech support and escalating the problem they finally agreed to replace the computer, which was a month ago. I am still having trouble with this computer!!! Each time I've replaced the hard drive has cost me hours on the phone with tech support, mailing back the hard drive, reinstalling all of my software, repeat, repeat, repeat. I should not have to go through 3 hard drives and 2 computers in 4 months!!! Is there something I am doing wrong or does this computer/Vista have problems?? If I could get it to work longer than 5 weeks, it would be a blessing but I am so sick of re-installing everything and starting from scratch!!
It sounds like your laptop was causing the problem to your hard drive, maybe the motherboard was short circuiting the hard drive. I have had mine for 2 months so far and the only problem i have had was the McAfee would not let me register the software.
I hope it only gets better fellow 1530 user
Message Edited by willanaya on 07-01-2008 05:40 PMWhat was the actual problem initially? It's always best to go to the Forums first with a problem. Dell has sold tons of the M1530, with most customers very satisfied.
XPS M1530, Vista Home Premium SP1, T7250 Core 2 Duo (2.0 GHz 800 MHz FSB), 4 GB DDR2 667 MHz RAM, 200 GB SATA II 7200 RPM, Nvidia 8600M GT 256 MB - 174.31 Driver, Wireless-AGN Mini-Card, BlueTooth, WSXGA+ High Def LCD (1680x1050) w/ 2 MP Camera
Dimension 9100, Dual-Boot Win XP SP2/ Vista Home Premium SP1, 3.0 GHz P4, 3 GB DDR2 533 MHz RAM, 160 GB SATA II Samsung (XP), 300 GB SATA II Seagate (Vista), 250 GB SimpleTech USB (WD Drive), Nvidia Go 6800 (425/825 MHz - XP, 400/800 MHz - Vista, Vista Driver - 169.25), Dell 1901 UltraSharp FP
Inspiron E1705, Win Vista Premium, T7200 Core 2 Duo (4MB, 2.0 GHz 667MHz), 2 GB DDR2 677 MHz RAM, 120 GB Samsung HD, Nvidia Go 7900 GS - 156.69 Driver, 17” Sharp UltraSharp TrueLife Wide-Screen WUXGAI have had my XPS M1530 for 2 months when I began to get an error about a corrupt file on webcam. It told me to run chkdsk utility. Unfortunately I have been unable to run the chkdsk or restore or even defragment the hard drive. I was on the phone for 2 hours with support. they were nice and reloaded the webcam driver. I no longer have the error warning but I still can't run any of the above. Support tells me that my OS is corrupted and I will have to reload it. My IT guy thinks that my hard drive is defective and needs to be replaced. I have vista ultimate with SP 1. My hard drive is 200GB 7200 and intel 9300.
I am a physician and really don't have the time to waste replacing a harde drive or reloading all my software. Isn't there any easy way to fix this problem. Otherwise the computer presently is working great. However, I am scared not being able to run chkdsk; or defragment the hard drive.
Paul Wein MD
tigerwolf7
2 Intern
•
3906 Posts
357
0
Posted July 3rd, 2008 15:00
Why can't you run chkdsk or the other programs? What happens when you try? What error message do you get?Whenever I try to run chkdsk I get an message saying that it is unable to run now but will schedule to run when you restart the computer. When I reboot the computer it simply starts normally. Also unable to do system restore and defragment hard drive. Is this a hardware or OS problem.
I have 7200 rpm 200 GB hard drive and windows vista ultimate with SP!
Paul Wein MD
tigerwolf7
2 Intern
•
3906 Posts
357
0
Posted July 7th, 2008 13:00
Are you typing chkdsk from a command prompt? What about the graphical utility?
What does it do when you try to defrag?
arctic.lotus
4 Posts
357
0
Posted July 1st, 2008 21:00