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starstreak
84 Posts
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5636
June 3rd, 2004 21:00
mouse pointer not always working.
Anybody know about this? I use the pointer 95% of the time, when I notice that my mouse moves on its own when I'm not touching the pointer stick, the only way to stop it from moving is by using the touch pad, which by the way doesn't work while the mouse is drifting. But if I keep my finger on the pad for like
8 seconds or so, I'll regain my pointer and also the drifting stops. What causes this?
BobT (moderator)- I corrected my sig, but do you have an answer to why this happens?
starstreak
84 Posts
229
0
Posted June 17th, 2004 23:00
Ok tried it. Sorry took a while to respond.
@DELL-BobT wrote:
starstreak,
Thank you for using the Dell Community Forum.
Users:
- Remove the system from the docking station, if applicable.
Dont have one.
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- Determine if there have been any recent hardware or software configuration changes.
Nope, its been that way since the beginning.
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- Disconnect external peripherals.
None attached.
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- Upgrade to or reinstall the latest touchpad drivers.
Done that, no difference.
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- Flash / Upgrade the BIOS.
Done that, no difference.
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- Change the sensitivity settings for the pointing device.
Not sure what you mean. I could make it less responsive, but then its awkward to use.
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- Apply pressure to the right of the touchpad.
No difference. I don't normaly use the touchpad. Its when I'm using the mouse stick.
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- Disable the touch-pad.
Done that. Still wandered off once. Strange part is that even with the pad disabled, if I put my finger on the pad for 8 seconds, it stopped wondering(the cursor).
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- Click the Start button, point to Settings, and then click Control Panel.
- Double-click the Mouse icon.
- The Mouse Properties window appears.
- Click the Device Settings tab.
- Click to highlight Pointing Stick and click Disable.
- Click OK.
Further troubleshooting ideas can be found in this knowledgebase article.
One more idea, often third-party mouse drivers can cause performance issues with the system's touchpad. If you are using an external mouse and it requires additional drivers, I would suspect that these drivers are likely conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the mouse that you wish to use.
HREF="http://support.dell.com/us/en/kb/document.asp?DN=1033230">this knowledgebase article.A further idea, often third-party mouse drivers can cause performance issues with the system's touchpad. If you are using an external mouse and it requires additional drivers, I would suspect that these drivers are likely conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the mouse that you wish to use.
No 3rd party mouse.
DELL-BobT
3125 Posts
229
0
Posted June 4th, 2004 12:00
starstreak,
Thank you for using the Dell Community Forum.
Users:
Further troubleshooting ideas can be found in this knowledgebase article.
One more idea, often third-party mouse drivers can cause performance issues with the system's touchpad. If you are using an external mouse and it requires additional drivers, I would suspect that these drivers are likely conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the mouse that you wish to use.
HREF="http://support.dell.com/us/en/kb/document.asp?DN=1033230">this knowledgebase article.A further idea, often third-party mouse drivers can cause performance issues with the system's touchpad. If you are using an external mouse and it requires additional drivers, I would suspect that these drivers are likely conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the mouse that you wish to use.