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sabickford

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sabickford

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December 8th, 2014 06:00

Studio 1737 Blinking Power Lights

I have been asked to attempt to  recover a friends  Studio 11737 Laptop. Whe you plug in the AC Power you get a white power light and then about 30 seconds late you get a amber blink 4 times and then a whiter light. The system will not power up to run any Diagnostics. Does anyone know what these indicators mean? Thanks

  • DR

    DELL-Ravi Ch

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    Posted December 8th, 2014 22:00

    Hi sabickford,

    I’d suggest that you follow the steps mentioned below and check for issue resolution.

    1. Switch off the computer.
    2. Disconnect the power cable from the wall.
    3. Disconnect all the peripherals from the tower
    4. Press and hold down the power button for 15 seconds.
    5. Then connect back all the peripherals and check if you are able to switch on the computer.

    Also, I would suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.

    http://dell.to/18r60nI

    Please let me know the findings.

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